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"It was perfect for the little weekend getaway!! The only thing it was missing was an ice machine, but we had ice trays we froze in the freezer!! " More

By a verified traveler on Mon 09 Mar 2020

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Hotel Description

Hotel near Mercy Hospital Springfield in Springfield

In Springfield

Within a 15-minute walk of the hotel, you'll find Lester E. Cox Medical Center South and Hulston Cancer Center. Wheeler Heart and Vascular Center and Mercy Children's Hospital are also within 2 miles (3 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Apr 22 - Apr 23

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Select Suites Springfield South ratings based on 21 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Select Suites Springfield South

Everyone (11) Couples (2) Family (3)
1 out of 5
no hair dryer ,no printer to print receipt, didn't receive one by e mail

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by Hotel Management

Thank you for the specific feedback about your stay. We regret not meeting your expectations with the in-room amenities and the concern you had with the receipt. We would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. If we can be of any further assistance, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future. Sincerely, Hotel Management

1 out of 5
The non-smoking room smelled of heavy cigarette smoke. The room was filthy. We did not stay we slept in our car.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Management

Thank you for sharing your concerns through your feedback. We sincerely apologize for the smokey experience and the cleanliness issue in your suite. We will discuss your comments with the appropriate individuals and associates to take corrective actions to enhance our guest experience. We truly regret the inconvenience caused and hope you will allow us an opportunity to redeem ourselves. Sincerely, Hotel Management

4 out of 5
It was perfect for the little weekend getaway!! The only thing it was missing was an ice machine, but we had ice trays we froze in the freezer!!

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Hotel Management

We are delighted you had a great stay at Extended Stay America. However, we regret any inconvenience caused. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

4 out of 5

Posted by , from Sterling on Dec 30, 2019

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4 out of 5
My particular room was dirty in places, such as the microwave, the side of the fridge the bed sheet was stained.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hotel Management

Thank you for your review. We were pleased to read that you enjoyed your overall stay with us. However, we regret you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better and hope you will reconsider another visit, as we would love the opportunity to make a better impression on you. Sincerely, Hotel Management

5 out of 5
I like the area and the rooms are great at an affordible price !

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Hotel Management

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked our location and your comfortable room. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management

1 out of 5
No phone in room, bed was so old that I felt like I was sleeping on box springs alone. No trash cans in room, shower was dirty and so was the toilet. I would like to have my money back!

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 30, 2019 by Hotel Management

On behalf of our entire team, we would like to offer our apologies for our hotel not living up to your expectations with the accommodations. We do not take these concerns lightly, especially concerning housekeeping service issues. We have addressed this matter with the head of our housekeeping department to determine where steps in our room inspection procedures were missed. We hope you will consider giving us another opportunity to serve you in the future to provide you with a better experience. Sincerely, Hotel Management

2 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

3 out of 5
Property was in a good location. Everything I needed was in my room. The toilet could use a good cleansing around the rim. Unless there is hard water.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Hotel Management

Thank you for being our guest. We are glad you liked our location and that overall you had a pleasant stay. However, we are sorry for the cleanliness issues you had in your bathroom. Your comments have been shared with our housekeeping team to make sure we are consistent with our service delivery. We value your business and hope to welcome you back soon. Sincerely, Hotel Management

2 out of 5
I truly got what I paid for here with this hotel. Not what I was looking for and just wont stay there again.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

About the Extended Stay America Suites Springfield South

Location 1333 E Kingsley St, Springfield, MO 65804

Property Features

As a guest of Extended Stay America Select Suites Springfield South, you'll find a vending machine, laundry facilities, and a front-desk safe. Public spaces have free WiFi. Free self parking is available. This Springfield hotel is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • Built in 1997
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites Springfield South offers 110 accommodations with complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Springfield South
  • Extended Stay America Springfield South
  • Extended Stay America Springfield
  • Extended Stay Springfield
  • Springfield Extended Stay
  • Extended Stay America Springfield South Hotel
  • Extended Stay America Springfield South
  • Extended Stay America Suites Springfield South
  • Extended Stay America Select Suites Springfield South Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.