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4.6 out of 5

"Found used sheet wrapped in a pillow plastic bag on shelf in bathroom. Would like a door to toilet. " More

By a verified traveler on Wed 27 Mar 2024

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Hotel Description

Family-friendly stay near Ozark Empire Fairgrounds & Events Center

Close to airport

Stay at this Springfield hotel and you'll be within 2 miles (3 km) of Evangel University and 6 miles (10 km) of Hammons Field. Springfield Expo Center and Missouri State University are also within 6 miles (10 km).

Family-friendly fun

This hotel features an outdoor pool and a gym. Families will appreciate the playground and onsite laundry facilities. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$64* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Coach House ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Coach House

Everyone (14) Couples (6) Family (3)
5 out of 5
Found used sheet wrapped in a pillow plastic bag on shelf in bathroom. Would like a door to toilet.

Posted by on Mar 27, 2024

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5 out of 5
This property was fantastic for our family. The design was great and the staff were excellent. The layout of the property has a large central green space with a playground, trees, and swings. It was fantastic. The kids and I were able to play catch and soccer. The parking in front of the room was easy and secure (I only wish it was back-in instead of front-in). The design of the buildings was neat, they looked unique and the awnings and walkways were practical and very useful. The room was quiet. The staff were kind, friendly, and helpful. They offered our kids treats when we arrived. The breakfast was good (although they did have a difficult time keeping the food available quickly - because so many people were staying that night. Overall, it was a good stay and it would be great to stay at this property again.

Posted by on Mar 15, 2024

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5 out of 5
Overall stay was amazing. Only 1 thing I would like to bring to someone’s attention. Our door would not lock properly and you can see damage to the door jam. It made me feel unsafe. I had room 161.

Posted by on Feb 24, 2024

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5 out of 5
Check in was very friendly and easy. Room was very clean. Good thing I had two beds and I was alone because one bed was fairly uncomfortable, but the other one was perfect.

Posted by , from Libertyville on Jan 4, 2024

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5 out of 5
We love the friendly staff and pet friendly rooms.

Posted by , from Miami on Dec 22, 2023

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5 out of 5
For an older property they have kept it up and aside from an exterior paint job it looked good. The staff was helpful and friendly.

Posted by on Sep 10, 2023

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4 out of 5

Posted by on Aug 3, 2023

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5 out of 5

Posted by on Jul 25, 2023

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5 out of 5
Overall ambience.

Posted by , from VIRDEN on May 8, 2023

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5 out of 5

Posted by on May 24, 2022

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Property Features

Best Western Coach House offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free. Smoking is allowed in designated areas at this Springfield hotel.

  • 1 floor
  • 126 guestrooms or units
  • 5 buildings
  • 300 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Ziggies - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Coach House
  • Best Western Coach House Inn
  • Best Western Plus Coach House
  • Best Western Plus Coach House Inn
  • Best Western Plus Coach House Inn Springfield
  • Best Western Plus Coach House Springfield
  • Best Western Plus Coach House Hotel Springfield
  • Best Western Plus Coach House Hotel
  • Best Western Coach House Hotel Springfield
  • Best Western Coach Hotel
  • Best Western Springfield
  • Best Western Plus Coach House
  • Best Western Coach House Hotel
  • Best Western Coach House Springfield
  • Best Western Coach House Hotel Springfield

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.