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Pier South Resort, Autograph Collection - Imperial Beach Hotels
Rating: 4.0 Stars

Pier South Resort, Autograph Collection

800 Seacoast Dr, Imperial Beach - Map
 
 
"Much needed relaxation"
To start off we absolutely loved the hotel and the location. You can't beat being right on the beach with amazing views. The room was very modern, up to date and clean. The one downfall was the communication between the staff. We discovered the first time that we tried to call down to the valet (required at $24 a day) that our room was missing a phone. The cord was there but alas no actual phone. We went downstairs and gave our ticket to the valet and went to the front desk. The staff was very confused on us not having a phone but called in front of us and requested that they bring one to us. To make a long story short after 3 days and 5 requests for a phone we never did receive one.It makes it hard to call for valet, the spa or for dinner reservations. I finally spoke to the desk manager on duty who offered to comp us the valet fee for our entire trip. I was satisfied with that and we left for dinner. The next morning when our bill was placed under our door it included the valet charges. If it were not the fact that I was so relaxed by the atmosphere of the hotel and its surroundings I normally would have lost it. We proceeded to the front desk to check out, the attendent was again very confused but did remove the charge for us. I would highly recommend this location. It is a beautiful setting and close enough to San Diego and Coronado to venture out for great entertainment and food. It also proves that the beach and the waves can calm anyone even in frustrating situations.
Traveller from Denver, CO
Nestled on the beach, this Imperial Beach hotel is within 9 mi (15 km) of Silver Strand State Beach, Coronado Beach, and …More

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