"Pool was not open. My dead bolt didnt lock. The toilet didnt refill on its own. The back parking lot was drug dealer central at 1030 - 11 pm. The g ... " More
City center stay
Your stay at this East Riverside - Oltorf hotel places you within 3 miles (5 km) of Lady Bird Lake and Austin Convention Center. Also, Solar Eclipse April 8th 2024 is within half a mile (1 km) and St. Edward's University is within 2 miles (3 km).
Business services
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Free parking, a terrace, and luggage storage are also offered.
Nov 12, 2023 by Casulo Hotel
Hello Christina,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize and if you allow us the opportunity to earn back your trust and allow us to make things right. Please reach out to discuss further at reservations@casulohotel.com.Casulo Hotel
Casulo Hotel offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Public spaces have free WiFi. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. Spa services, a terrace, and room service (during limited hours) are also featured at the business-friendly Casulo Hotel. Free self parking is available. This 3.5-star Austin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free long-term parking , Free self parking
Casulo Hotel offers 51 air-conditioned accommodations with coffee/tea makers and slippers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.