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5.0 out of 5

"The Secret Garden was a great place to stay. It was very clean. We had a little problem on the 2nd day but it was immediately taken care of, we were m ... " More

By a verified traveler on Tue 12 May 2015

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Hotel Description

Belle Époque B&B near Villa Fondi

Heart of Piano di Sorrento

Within a 15-minute walk of the B&B, you'll find Villa Fondi and Port of Marina di Cassano. Sorrento Marina and Sorrento Beach are also within 3 miles (5 km).

Free breakfast

This bed & breakfast features a rooftop terrace and a bar/lounge. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. You'll appreciate the area shuttle, terrace, and garden.

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Secret Garden Relais ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Secret Garden Relais

Couples (1)
5 out of 5

Secret Garden

Pros: Staff was very friendly and informative. facility very clean and comfortable..
Cons: Breakfast could have fresh fruit added.
Location: The location was great. Jusst 10 minute walk to bus station which took you to Sorrento or all the way to Naples. The buorrento, juses were located in
The Secret Garden was a great place to stay. It was very clean. We had a little problem on the 2nd day but it was immediately taken care of, we were moved to another room. I would have loved to have had fresh fruit for breakfast, only thing lacking. Margarhert and Dario were great with assisting with tours and information. I would highly recommend the Secret Gardens for a stay.

Posted by , from Florida on May 12, 2015

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at The Secret Garden Relais. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. This Belle Époque Piano di Sorrento bed & breakfast is smoke free.

  • 6 guestrooms or units
  • 2 levels
  • Built in 1750
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Piano di Sorrento Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and beach shuttle

Room Amenities

The Secret Garden Relais offers 6 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Piano di Sorrento bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Washer
  • In-room dining
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 10 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Secret Garden Relais offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 8:00 PM
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Late check-in fee: EUR 20 for check-in between 8 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Secret Garden Relais
  • Secret Garden Relais Hotel
  • Secret Garden Relais Hotel Piano di Sorrento
  • Secret Garden Relais Piano di Sorrento
  • Secret Garden Relais Hotel Sorrento
  • Secret Garden Relais Sorrento
  • The Secret Garden Relais Hotel Piano Di Sorrento
  • Secret Garden Relais B&B Piano di Sorrento
  • Secret Garden Relais B&B
  • The Secret Garden Relais Bed & breakfast
  • The Secret Garden Relais Piano di Sorrento
  • The Secret Garden Relais Bed & breakfast Piano di Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.