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4.2 out of 5

"Area around hotel under construction making it difficult to get to hotel, but is not the fault of the hotel. otherwise stay was pleasant experience. " More

By a verified traveler on Mon 09 Oct 2023

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Hotel Description

Colonial hotel perfect for exploring Sioux Falls

City center stay

Stay at this Sioux Falls hotel and you'll be within half a mile (1 km) of Empire Mall and 2 miles (3 km) of The Outdoor Campus. Avera Hospital and Augustana College are also within 3 miles (5 km).

Free perks

An indoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like full breakfast and WiFi in public areas. There's express check-out and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Apr 7 - Apr 8

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Refrigerator & Microwave, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table;Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Empire Towers ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Empire Towers

Everyone (11) Couples (6) Family (9)
5 out of 5
Oh s nice

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 28, 2024 by Zach-General Manager

Mark,Thank you so much for taking the time to share your positive experience at our hotel! We are delighted to hear that you enjoyed your stay and that our team could contribute to making it a memorable one. It is our goal to provide exceptional service and create a comfortable environment for our guests, and we are thrilled to learn that we succeeded during your visit.We look forward to the opportunity of welcoming you back in the future. If there is anything else we can do to enhance your next stay, please do not hesitate to let us know.

5 out of 5

Posted by on Jan 17, 2024

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Comment from Hotel Management

Jan 18, 2024 by Zachariah General Manager

Randall, Thank you so much for taking the time to share your fantastic review! We're thrilled to hear that your stay with us was nothing short of exceptional, and we truly appreciate the 5 stars.Our team strives to provide a memorable experience for every guest, and we're delighted to know that we succeeded in making your stay enjoyable. It's wonderful to hear that our efforts to create a comfortable and welcoming environment were well-received.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything specific you loved about your experience that you'd like to highlight or any suggestions for improvement, please feel free to contact us directly, we're all ears!

5 out of 5
Area around hotel under construction making it difficult to get to hotel, but is not the fault of the hotel. otherwise stay was pleasant experience.

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 9, 2023 by Management

Thank you for staying with us.

4 out of 5
Vagrants sleeping near dumpster. Dining are way too small

Posted by , from RAPID CITY on Oct 1, 2023

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Comment from Hotel Management

Oct 2, 2023 by Zach General Manager

Thank you for the review! We appreciate all feedback and utilize it to ensure we do our best every visit. We hope to see you again soon!

4 out of 5
Courteous and quick check in. Clean and comfortable room. A little noisy from area but quiet by 10:00.

Posted by , from Oregon on Sep 18, 2023

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Comment from Hotel Management

Sep 20, 2023 by Zach General Manager

Thank you for your Feedback! We appreciate all of our reviews and incorporate the different levels of feedback in our staff training. We are happy to see we exceeded your expectations and look forward to seeing you again!

4 out of 5
Road construction made things a little confusing; but that can’t be helped. Front desk person was polite and checked us in quickly.

Posted by , from Oregon on Sep 17, 2023

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Comment from Hotel Management

Sep 17, 2023 by Management

I apologize for that construction. Hopefully, the construction will be done. And thank you for staying with us.

3 out of 5
There must have been something going on in the area because hotel rooms were twice as much as typical for our dates. Our room had a huge no smoking sign, but it reeked of stale smoke. There was so much moisture in the room that the tile was sticky and the carpets were damp. When we went to take our dog out, we encountered multiple people sleeping on cardboard outside of the hotel. There was quite a bit of food garbage in the parrying lot such as chicken bones, ribs etc. There were grocery carts in the hotel parking lot. There was a storage garage adjacent to the hotel parking lot. The opening was covered by mattresses and we saw a person go behind the mattress and came out with bags. When I let the front desk know of the issues she apologized and handed me our receipt. I am unsure if the hotel will know the problems.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Jul 31, 2023 by Management

I apologized for not having a good stay with us, I will address these issues to our housekeeper. Thank you for staying with us.

4 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 6, 2023 by Management

Thank you for staying with us.

5 out of 5

Posted by on Jun 10, 2023

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Comment from Hotel Management

Jul 1, 2023 by Management

Thank you for staying with us.

4 out of 5
The King Suite was large & room with a full kitchen. A remarkable value for the price. The Breakfast was great, constantly monitored by the food preparer. Very good job by this lady and her daughter !!

Posted by on May 1, 2023

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Comment from Hotel Management

May 2, 2023 by Management

Thank you Christopher for staying with us. Hope to see you again soon.

About the Best Western Empire Towers

Location 4100 W Shirley Place, Sioux Falls, SD 57106

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Indoor pool

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Empire Towers. Free self parking is available. This Colonial Sioux Falls hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1993
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Sioux Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 3.0 per day.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 90 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 3.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Empire
  • Best Western Empire Towers
  • Best Western Empire Towers Motel
  • Best Western Empire Towers Motel Sioux Falls
  • Best Western Empire Towers Sioux Falls
  • Empire Towers
  • Best Empire Towers Sioux Falls
  • Best Western Empire Towers Hotel Sioux Falls
  • Best Western Sioux Falls
  • Sioux Falls Best Western
  • Best Western Empire Towers Hotel
  • Best Western Empire Towers Hotel
  • Best Western Empire Towers Sioux Falls
  • Best Western Empire Towers Hotel Sioux Falls

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.