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"The staff was very helpful. Anastasia willingly helped us make local calls to confirm reservations for a hot air balloon ride, and later for made rest ... " More

By a verified traveler on Sun 15 May 2016

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Hotel Description

Historic B&B near Sant'Agostino Monastery

City center stay

With a stay at this Siena Historical Center B&B, you'll be steps from Pinacoteca Nazionale and Sant'Agostino Monastery. Fisiocritici Onlus Academy Natural History Museum and Accademia Musicale Chigiana are also within half a mile (1 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this bed & breakfast. A communal living room, a library, and luggage storage are also on offer.

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Quadruple Room, 2 Bedrooms, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

B&B Relais il Casato ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for B&B Relais il Casato

Everyone (1)
3 out of 5
The staff was very helpful. Anastasia willingly helped us make local calls to confirm reservations for a hot air balloon ride, and later for made restaurant reservations for us. She left for the night before we returned, but kindly left a note confirming she was successful in getting the reservation. We recognize that a very old, damp building provides challenges, especially with mold, but it appeared that more could be done with simple maintenance to make the facilities look better and shine as special and unique. For instance there were rips in the seams of the bedspread that could have been easily sewn. Extra attention to small details can make all the difference so as to make this a special place to stay. We really enjoyed the neighborhood, the nearby university grounds and the views from there. We also enjoyed the university botanical gardens. We took a taxi from the train station since we were unfamiliar with the city and didn't want to go up and down hills with the carry-on roller bags, which cost 17 euro, but we realized that it was easy to catch a bus outside the nearby city gate to return to the station. The highlights of our stay in Siena were walking the non-touristy parts of the city, the views of the Tuscan countryside, and the hot air balloon ride with Balloon Team Italia. The view of the countryside over the rooftops from the hotel window was amazing, especially in the early morning light.

Posted by on May 15, 2016

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Comment from Hotel Management

Jun 30, 2016 by caty

thankk you :-)

Renovations + Closures

This property will be closed from January 1 2024 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

As a guest of B&B Relais il Casato, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The historic B&B Relais il Casato also features a garden and a communal living room. Only motorcycle parking is available on site, but there's also discounted offsite parking. Smoking is allowed in designated areas at this Siena bed & breakfast.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1300
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Siena Station (5.1 km / 3.1 mi)
  • Parking: Only motorcycle parking on site, discounted offsite parking

Room Amenities

B&B Relais il Casato offers 12 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 11 AM
  • Check-in time ends at 6:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.

This hotel’s reception is open daily from 11 AM to 1 PM, and from 3:30 PM to 7:30 PM. Guests planning to arrive outside these hours must contact this property in advance to arrange check-in.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 5.00 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No front desk
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 25 per day (984 ft away)
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residenza d'Epoca il Casato
  • Residenza d'Epoca il Casato House
  • Residenza d'Epoca il Casato House Siena
  • Residenza d'Epoca il Casato Siena
  • Il Casato Residenza d` Epoca Hotel Siena
  • Resinza d'Epoca il Casato Hou
  • B&B Relais il Casato Siena
  • Residenza d'Epoca il Casato
  • B&B Relais il Casato Bed & breakfast
  • B&B Relais il Casato Bed & breakfast Siena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.