See all properties
Save

Montigo Resorts, Somerset

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Montigo Resorts, Somerset

Photo gallery for Montigo Resorts, Somerset

Front of property
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Breakfast, lunch and dinner served
Superior Double Room | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Yoga

Overview of Montigo Resorts, Somerset

Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
near Glastonbury, Shepton Mallet, England, BA4 4PR
  • Popular LocationKilver Court14 min walk
  • Popular LocationRoyal Bath and West Showground5 min drive
  • Popular LocationWells Cathedral11 min drive
  • AirportBristol (BRS-Bristol Intl.)41 min drive

Room options

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Holbrook Manor & Spa - OCEANA COLLECTION
Pool
Hot Tub
Spa
Pet friendly
3.7 out of 5, Good, (13)
The price is $84
per night
$101 total
includes taxes & fees
May 2 - May 3
Holbrook Manor & Spa - OCEANA COLLECTION

About the neighborhood

Shepton Mallet

In historical district.You'll find Kilver Court and Royal Bath and West Showground within 3 miles (5 km) of this hotel. Wells Cathedral and Wells & Mendip Museum are also within 6 miles (10 km).

What's nearby

  • Kilver Court - 14 min walk
  • Royal Bath and West Showground - 5 min drive
  • Wells Cathedral - 11 min drive
  • Wells Bishop's Palace - 12 min drive
  • Wookey Hole Caves - 15 min drive

Getting around

  • Castle Cary Station - 10 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • Thatched Cottage - 4 min walk
  • The Cheeky Bean - 3 min drive
  • Poachers Pocket - 3 min drive
  • The Swan - 3 min drive
  • The Coffee Den - 5 min drive

About this property

Montigo Resorts, Somerset

4-star guestrooms with free WiFi
Montigo Resorts, Somerset offers its guests a full-service spa, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Montigo Resorts, Somerset. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Shepton Mallet hotel.

  • 28 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Montigo Resorts, Somerset offers 28 accommodations with DVD players and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Charlton House Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English

Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Continental breakfast breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • DVD player
  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 2 2024 to April 9 2024 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Food and water bowls and pet grooming services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charlton House Hotel
Charlton House Spa Hotel
Charlton House Spa Hotel Shepton Mallet
Charlton House Spa Shepton Mallet
Charlton Spa Hotel
Bannatyne`s Charlton House Hotel Shepton Mallet
Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
Charlton Hotel Shepton Mallet
Charlton House Spa
Montigo Resorts Somerset
Charlton House Spa Hotel
Montigo Resorts, Somerset Hotel
Montigo Resorts, Somerset Shepton Mallet
Montigo Resorts, Somerset Hotel Shepton Mallet

Frequently asked questions

How close is Montigo Resorts, Somerset to the airport?

Montigo Resorts, Somerset is 21.4 mi (41-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at Montigo Resorts, Somerset?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Montigo Resorts, Somerset on Apr 29, 2024 start from $198.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Montigo Resorts, Somerset have an airport shuttle?

Montigo Resorts, Somerset offers an airport shuttle during limited hours, on request, for a charge.

Does Montigo Resorts, Somerset offer free breakfast?

Free breakfast isn’t provided at Montigo Resorts, Somerset, but continental breakfast is offered for a fee of GBP 16 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Montigo Resorts, Somerset?

No, there is no casino at this hotel.

What time is check-in at Montigo Resorts, Somerset?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Montigo Resorts, Somerset?

This hotel offers free self parking.

Does Montigo Resorts, Somerset have a pool?

Montigo Resorts, Somerset does not have a pool.

Does Montigo Resorts, Somerset have a restaurant?

Yes, there is a restaurant on site.

Does Montigo Resorts, Somerset have a spa?

Pamper yourself with a day at Charlton House Spa, where you can enjoy aromatherapy, reflexology, and facials. Note that spa services and facilities will be unavailable from April 2 2024 until April 9 2024 (subject to change).

How close is Montigo Resorts, Somerset to downtown Shepton Mallet?

Montigo Resorts, Somerset is 1.1 mi away from Shepton Mallet.

Montigo Resorts, Somerset Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 290 reviews" "
Rating 8 - Good. 80 out of 290 reviews" "
Rating 6 - Okay. 30 out of 290 reviews" "
Rating 4 - Poor. 22 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Aleksandra

Disliked: Property conditions & facilities
Not as glamorous as it seems
Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble
Stayed 2 nights in Nov 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.
Stayed 1 night in Oct 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week stop
Great visit , restaurant menu needs frequent change.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful autumn weekend away
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
Stayed 1 night in Oct 2023

6/10 Okay

Jon

Business traveler, Traveled with partner
Liked: Cleanliness
The room had no heating in there And the room was very dated
Stayed 1 night in Oct 2023