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Room type
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Deluxe Room

One King Bed
43 square meters • Max Occupancy: 2 adults
Includes: Free Wireless Internet
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Premier Room

One King Bed or Two Double Beds
53 square meters • Max Occupancy: 3 adults
Includes: Free Wireless Internet
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Courtyard Room

One King Bed or Two Double Beds
49 square meters • Max Occupancy: 3 adults
Includes: Free Wireless Internet
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Signature Room

One King Bed or Two Double Beds
57 square meters • Max Occupancy: 3 adults
Includes: Free Wireless Internet
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5-star luxury hotel in Shanghai (Xuhui) near French Concession

A stay at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai places you in the heart of Shanghai, minutes from Shanghai Museum of Arts and Crafts and close to Jing An Temple.

This 5-star hotel is within close proximity of French Concession and Ferguson Lane.

Make yourself at home in one of the 171 guestrooms featuring minibars and espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms have rainfall showerheads and hair dryers. Conveniences include direct-dial phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare.

Take advantage of the hotel's 24-hour room service.

Featured amenities include a business center, audiovisual equipment, and express check-in. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.


General

In addition to a full-service spa, Twelve at Hengshan, A Luxury Collection Hotel, Shanghai features an indoor pool and a health club. Public areas are equipped with complimentary high-speed wireless Internet access. This 5-star property offers access to a business center and audiovisual equipment. 7 meeting rooms are available. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco hotel also offers spa services, a children's club, and tour/ticket assistance. Concierge services, wedding services, and translation services can be provided. Complimentary parking is available on site.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 171
  • Number of floors - 8
  • Audiovisual equipment
  • Babysitting or childcare
  • Business center
  • Business services
  • Computer rental
  • Concierge services
  • Multiple large conference rooms
  • Dry cleaning/laundry service
  • Express check-in
  • Express check-out
  • Full-service health spa
  • Hair salon
  • Health club
  • Designated smoking areas
  • Tours/ticket assistance
  • Free Wi-Fi
  • Children's club
  • Free parking
  • Valet parking
  • Luggage storage
  • Room service (24 hours)
  • Year Built 2012
  • Number of meeting/conference rooms - 7
  • Number of buildings/towers - 1
  • Spa services on site
  • Swimming pool - indoor
  • Translation services
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking, Valet parking


Room Amenities
  • Complimentary newspaper
  • Phone
  • Direct-dial phone
  • Complimentary bottled water
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Slippers
  • Rainfall showerhead
  • Desk
  • In-room safe
  • Rollaway/extra beds available
  • Free Wi-Fi
  • Connecting / adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Espresso maker
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Dining

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.

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Recreation

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

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Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Body treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower


Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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