Book your room at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room type

Courtyard Room

Max Occupancy: 3 guests (up to 2 children)

Signature Room

Max Occupancy: 3 guests (up to 2 children)

Courtyard Suite

Max Occupancy: 3 guests (up to 2 children)

Grand Suite

Max Occupancy: 3 guests (up to 2 children)

5-star luxury hotel in Shanghai (Xuhui) near French Concession

A stay at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai places you in the heart of Shanghai, minutes from Shanghai Museum of Arts and Crafts and close to Jing An Temple.

This 5-star hotel is within close proximity of French Concession and Ferguson Lane.

Make yourself at home in one of the 171 guestrooms featuring minibars and espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare.

Take advantage of the hotel's 24-hour room service.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request).

At your hotel

At your hotel

In addition to a full-service spa, Twelve at Hengshan, A Luxury Collection Hotel, Shanghai features an indoor pool and a health club. Public areas are equipped with complimentary high-speed wireless Internet access. This 5-star property offers access to a business center. 7 meeting rooms are available. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco hotel also offers spa services, a children's club, and tour/ticket assistance. Concierge services and wedding services can be provided.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 171
  • Number of floors - 8
  • Babysitting or childcare
  • Business center
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Express check-in
  • Express check-out
  • Full-service spa
  • Hair salon
  • Health club
  • Designated smoking areas
  • Tours/ticket assistance
  • Free Wi-Fi
  • Children's club
  • Luggage storage
  • Year Built 2012
  • Number of meeting rooms - 7
  • Number of buildings/towers - 1
  • Spa services on site
  • Indoor pool
  • Wedding services
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

In your room

  • Complimentary newspaper
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Slippers
  • Rainfall showerhead
  • Desk
  • In-room safe
  • Free Wi-Fi
  • Room service (24 hours)
  • Connecting/adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Espresso maker
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Eat and drink

12 Hengshan - Onsite restaurant

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.

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Play

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

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Relax

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Body treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

The fine print for Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

When you arrive

Check-in time starts at 2 PM

Minimum check-in age is 18

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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