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"Smelled of smoke, otherwise considering the rate as expected so really ok, breakfast option was silly " More

By a verified traveler on Fri 08 Mar 2024

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Hotel Description

Hotel near Kierland Commons in Scottsdale

Near the airport

Within a 5-minute walk of the hotel, you'll find Kierland Commons and Scottsdale Quarter. TPC Scottsdale Champions Course and Penske Racing Museum are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 15 - Apr 16

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Phoenix Scottsdale North ratings based on 23 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Phoenix Scottsdale North

Everyone (14) Couples (3) Family (5)
1 out of 5
Perhaps i dont understand what an "extended day" hotel means, but it seems like a hotel for folks who need shelter but can't pay..The room didn't look like the photo. I booked it only to be able to rest from a long trip and get ready for a wedding...not even to sleep there. Thge towels were really awful. Really shabby - Awful office space

Posted by on Mar 18, 2024

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4 out of 5
Smelled of smoke, otherwise considering the rate as expected so really ok, breakfast option was silly

Posted by on Mar 8, 2024

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Comment from Hotel Management

Mar 9, 2024 by Hotel Management

Dear Joseph, Thank you for reviewing our hotel. We are pleased to know your overall stay was satisfactory, and we appreciate knowing where we can improve. Please accept our apologies for the inconvenience caused by the smell of smoke and our breakfast. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management

2 out of 5
The lobby did not look anything like the one in the website photos. We had to ask for a coffee maker for our room. The room had a kitchenette with nothing but two plastic cups. Breakfast was instant oatmeal, muffins, & coffee (no juices, milk). No pool. Room was clean but very worn. Staff was pleasant and helpful. Way overpriced, even for spring break.

Posted by , from SCOTTSDALE on Mar 20, 2022

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Comment from Hotel Management

Mar 23, 2022 by Hotel Management 

David, we appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon.  Sincerely, Hotel Management

2 out of 5
People smoking near entrances to rooms, cigarette butts everywhere, trash piled under the stairwells. Floor in room filthy.

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 12, 2021 by Hotel Management 

Charles, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management

5 out of 5

Posted by on Oct 19, 2021

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1 out of 5

Posted by on Jun 4, 2021

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4 out of 5
very clean and a great price for the location. right in the heart of north Scottsdale better than I expected for the price.

Posted by on Apr 4, 2021

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5 out of 5
The staff at check in was very helpful and helping me out with any questions

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 30, 2021 by Hotel Management

Thank you for choosing Extended Stay America. We are glad you were pleased with the courteous service our front desk staff provided and that you had a pleasant stay. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Management

Thanks for staying with us. We appreciate your feedback!

3 out of 5
This was basically a Motel 6 with slightly better coffee. My room was very dirty with some kind of sticky residue on most surfaces but very noticeable on the bathroom vanity top. The back of the bathroom door was covered in gross spit and the tub drain was clearly falling apart. Even the cable service was clearly not a modern connection as nothing was HD and channels had video artifacts from the improper scaling. The refrigerator was old and very noisy and kept me awake. If this is how ESA properties are run they I would never use one again and I believe they should be removed as a viable option when searching for reputable hotels.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hotel Management

Thank you for choosing our hotel. We are sorry for the issues you encountered in your room. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. We only wish we had known about these problems as we would have done our best to ensure you were comfortable. Once again, our apologies for the inconvenience you experienced. Sincerely, Hotel Management

About the Extended Stay America Suites Phoenix Scottsdale North

Location 15501 N Scottsdale Rd, Scottsdale, AZ 85254

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Phoenix Scottsdale North also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Scottsdale hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Phoenix Scottsdale North offers 120 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Scottsdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Scottsdale Phoenix North
  • Extended Stay America Phoenix Scottsdale North
  • Extended Stay America Phoenix Scottsdale North Hotel
  • Scottsdale Extended Stay
  • Extended Stay America Scottsdale Az
  • Extended Stay Scottsdale
  • Extended Stay America Phoenix Scottsdale North
  • Extended Stay America Suites Phoenix Scottsdale North Hotel
  • Extended Stay America Suites Phoenix Scottsdale North Scottsdale

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.