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Hotel Description

Family-friendly 4-star hotel near Plaza de Castilla

Heart of Madrid

Within a 15-minute walk of this Tetuán hotel, you'll find Plaza de Castilla and Santiago Bernabéu Stadium. Cuatro Torres Business Area and Hospital La Paz are also within 2 miles (3 km).

Poolside dining

This luxury hotel features 3 restaurants, a bar/lounge, and a 24-hour gym. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$208* Per night/room May 5 - May 6

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite (The Level Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Communicated The Level (2Ad+1Ch)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Level, Premium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melia Castilla ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Castilla

Everyone (2)
5 out of 5

Kind of far from downtown

Ok, a little bit far from downtown, they are renovating

Posted by , from mexico on Mar 21, 2017

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Comment from Hotel Management

Mar 26, 2017 by Assistant Manager

Dear Eli, We appreciate your nice comments and celebrate you've had a good saty. We're located in the north of Madrid and it takes no more than 15 minutes to get airport or down town, Thanks in advance and hope to see you once again. Regards.

5 out of 5

Very confortable and it was very cozy.

The location was excellent and the service in all the areas.

Posted by on Jan 5, 2017

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Comment from Hotel Management

Jan 11, 2017 by Assistant Manager

Dear guest, We would like to provide our sincere grateful for your visit to The Meliá Castilla in such special day. We celebrate you had enjoyed the experience and do not hesitate that we´ll work to go on improving day after day. We will be delighted to see you back. Emilio Zamoro

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:

  • Swimming pool

Property Features

Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 909 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid (XTI-Chamartin Train Station) (1.9 km / 1.2 mi)
  • Metro station: Cuzco Station (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.

El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property follows regional sanitization guidelines Measures to reduce infection (Spain)
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Castilla
  • Meliá Castilla Hotel
  • Melia Castilla Hotel Madrid
  • Meliá Castilla Hotel Madrid
  • Meliá Castilla Madrid
  • Melia Hotel Castilla
  • Meliá Castilla
  • Melia Castilla Hotel
  • Melia Castilla Madrid
  • Melia Castilla Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.