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4.1 out of 5

"Nice room, clean and pretty " More

By a verified traveler on Tue 05 Mar 2024

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Hotel Description

Enjoy free breakfast at this 3-star Santa Rosa hotel

Close to airport

You'll be within half a mile (1 km) of Empire College and 2 miles (3 km) of Charles M. Schulz Museum with a stay here. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Business travelers can take advantage of the express check-out. Relax with a drink at the poolside bar and enjoy free perks like continental breakfast and free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 30 - May 1

Family Suite

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible (Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Sandman Hotel ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sandman Hotel

Everyone (18) Couples (9) Family (4)
5 out of 5

Posted by on Apr 9, 2024

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Comment from Hotel Management

Apr 11, 2024 by General Manager

Thank you, Kathryn, for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you found our property to your liking. We look forward to welcoming you back for another enjoyable stay soon.

5 out of 5
Nice room, clean and pretty

Posted by on Mar 5, 2024

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Comment from Hotel Management

Mar 6, 2024 by craig

Thank you!

4 out of 5
Was good and quite

Posted by on Feb 16, 2024

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Comment from Hotel Management

Feb 16, 2024 by craig

Thank you, Ruby!

2 out of 5
Nice and quite

Posted by on Feb 15, 2024

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Comment from Hotel Management

Feb 15, 2024 by craig

Hi Ruby,Could we have done anything differently to have gotten a better rating?

5 out of 5

Posted by on Dec 31, 2023

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Comment from Hotel Management

Dec 31, 2023 by Craig

Thank you!

5 out of 5

Posted by on Dec 7, 2023

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Comment from Hotel Management

Dec 8, 2023 by Craig

Thank you!

5 out of 5

Posted by on Nov 23, 2023

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Comment from Hotel Management

Nov 26, 2023 by Craig

Thank you!

5 out of 5

Posted by on Nov 8, 2023

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Comment from Hotel Management

Nov 29, 2023 by Jimena

Thank You for your kind rating. Hope to see you stay with us again soon!

3 out of 5

Posted by on Oct 24, 2023

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Comment from Hotel Management

Oct 30, 2023 by craig

I would appreciate if you could reach out and let us know what you didn't enjoy. All feedback helps us improve.

4 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 9, 2023 by Craig

Thank you!

Property Features

The Sandman Hotel offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. The business-friendly The Sandman Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Santa Rosa Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Hotel Santa Rosa
  • Sandman Santa Rosa
  • Sandman Santa Rosa Hotel
  • Sandman Hotel Santa Rosa, CA - Sonoma County
  • Sandman Motel Santa Rosa
  • Sandman Hotel

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.