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The Hacienda & Spa at Hotel Santa Fe

4.5-star property
537 S Guadalupe St, Santa Fe, NM 1-855-201-7819
4.8 out of 5
Exceptional!
See all 19 travelocity Reviews

"This was the nicest resort/hotel I have been to that encompassed everything, quiet, clean, staff at your fingertips, shuttle, happy hour and the compl ... " More

By a verified traveler on Sun 20 Nov 2022

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Hotel Description

Family-friendly 4.5-star hotel near Santa Fe Plaza

City center retreat

With a stay at this Downtown Santa Fe hotel, you'll be steps from Art Vault and Railyard Arts District. SITE Santa Fe and Santa Fe Railyard are also within half a mile (1 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Families will appreciate kid-friendly dining and in-room childcare. Enjoy the outdoor pool and free continental breakfast each morning.

Standard Room, 1 King Bed, Fireplace (Hacienda)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$324* Per night/room Apr 28 - Apr 29

Suite, Fireplace

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Fireplace (Hacienda)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Hacienda & Spa at Hotel Santa Fe ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Hacienda & Spa at Hotel Santa Fe

Everyone (3) Family (1)
5 out of 5

Posted by on Jan 29, 2024

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Comment from Hotel Management

Feb 7, 2024 by Angelic

Thank you for your feedback!

5 out of 5
This was the nicest resort/hotel I have been to that encompassed everything, quiet, clean, staff at your fingertips, shuttle, happy hour and the complementary breakfast. I will be going back to this hotel when I visit Santa Fe.

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by Angelic

We are happy you enjoyed your stay! Thank you for your feedback!

5 out of 5
The property was beautiful! We loved it. We enjoyed the pool and hot tub, continental breakfasts, and dining at the restaurant. Our room was very nice! Would definitely stay at this hotel again! All staff was very nice and very accommodating.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 17, 2019 by Owner

Thank you so much for staying with us and taking the time to write with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!

4 out of 5

Traveling thru

Enjoy our stay. There shuttle is very convenient to get around to all the Santa Fe attractions.

Posted by , from Ohio on Oct 1, 2015

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5 out of 5

Only place to stay in Santa Fe

Pros: The staff is very accommodating, the food is excellent, the spa treatments are luxurious, and the gift shop is full of Native American art and jewelry
Cons: None
Location: 10 minute walk to Plaza. Sage Bakehouse, Ohori's Coffee, Rasa Juice close by. Site Santa Fe and weekend farmers/artists markets are terrific
We have stayed at The Hotel Santa Fe's Hacienda every time we've made a trip to SF. The atmosphere throughout the hotel is different from any other place we've stayed. There is a warmth, a welcome, a peacefulness that feels more like sanctuary or retreat in a quiet oasis. Being a short walk from the Plaza, it doesn't feel like a large tourist hotel.

Posted by , from Houston on Sep 30, 2015

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4 out of 5

Nice place. a little out of the way, but they make up for it w/ free transportation to town. BUT: Gotta get hi-def TVs and movie channels!!

Pros: Free breakfast, Free Internet, Quiet, very nice decor
Cons: tv not hi def and lack of movie channels r demerit
Again, good place and nice staff. But the TVs must be two decades old and the absence of movie channels is like a hotel from the mid-80's.

Posted by on Jun 19, 2012

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4 out of 5

Hotel Review

Pros: Free breakfast, Free Internet
Overall, good hotel. There was no bath tube in the room so if that is important you may want to take note. Friendly staff. Quiet, comfortable hotel. Would stay there again.

Posted by , from minneapolis, mn on Oct 25, 2011

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5 out of 5

Perfect hotel for a relaxing and quiet vacation.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Great hotel in a great location. We enjoyed the walk to the plaza but the hotel also offered free shuttle service to any location within a mile of the hotel. We will definitely stay here again on our next visit. Our only criticism is a lack of free space in our room in the Hacienda. From the butlers to the welcomed and relaxing atmosphere throughout the hotel, the Hacienda was unlike any hotel we have ever stayed at.

Posted by on May 22, 2011

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4 out of 5

Great place in an ok location

Pros: Quiet
We loved the room, but it was a little far from the two areas we wanted to be for eating and shopping. We walked to the old part of SF and it was a bit of a hike.

Posted by , from New Braunfels, Tx on Apr 12, 2011

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5 out of 5

Friendly, helpful staff, beautiful facility.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Enjoyed the spa and pool. Nice art collection displayed throughout.

Posted by , from kansas city on Feb 7, 2011

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About the The Hacienda & Spa at Hotel Santa Fe

Location 537 S Guadalupe St, Santa Fe, NM 87501

Property Features

The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet. Business amenities include a business center and meeting rooms. A spa tub, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available. This 4.5-star Santa Fe hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Santa Fe Depot (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Pillowtop beds
  • Minibar
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Hotel Santa Fe
  • Hacienda Santa Fe
  • Hotel Santa Fe
  • The Hacienda & Spa At Santa Fe
  • The Hacienda & Spa at Hotel Santa Fe Hotel
  • The Hacienda & Spa at Hotel Santa Fe Santa Fe
  • The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.