They gave us a handicap room on the 2nd floor .
I went to front desk to ask for a top floor and not a handicap cap room beings we would be there 5 nights .They said they could not .
The next night our friends checked in and received a room on the 3 rd floor .
We could tell by the lobby ,parking lot and hallway Tagg they could have moved us .
I feel they did not because we booked through hotel.com