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"Staff was friendly and helpful. Room is updated and clean. Would stay there again. " More

By a verified traveler on Tue 27 Jun 2023

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Hotel Description

Hotel near SAP Center at San Jose in San Jose

Rosemary stay

Your stay at this Rosemary hotel places you within 3 miles (5 km) of SAP Center at San Jose and San Jose Convention Center. San Jose State University and Silicon Valley U.S. Patent & Trademark Office are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$93* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden San Jose Airport ratings based on 30 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Garden San Jose Airport

Everyone (15) Couples (6) Family (6)
5 out of 5

Posted by , from VANCOUVER on Dec 26, 2023

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Comment from Hotel Management

Dec 28, 2023 by Manager

Hello ANTHONY,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and ensure that our guests have a comfortable stay. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

5 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Sep 18, 2023 by Manager

Hello Ron,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

1 out of 5
It was me and my daughter and I didn’t sleep all night as I felt unsafe and the grounds are horrible and dirty… old washers and dryers outside the rooms and carpet was moldy… staff was rude and have no manners

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 25, 2023 by Manager

Hello Rita, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2 out of 5
Never again is all I can say

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 1, 2023 by Manager

Hello Rita, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

1 out of 5
Booked a room for 2 beds and was given a king sized bed.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 3, 2023 by Manager

Hello Claudia, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

1 out of 5

Posted by , from MARSHALL on Jul 29, 2023

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Comment from Hotel Management

Aug 19, 2023 by Manager

Hello JIM,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2 out of 5
The place looked abandoned at the front. The smelled smoke and not cleaned well. There were fruit flies and the way the bed was made was so tacky as if the maid service was in a hurry.

Posted by on Jul 26, 2023

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Comment from Hotel Management

Jul 28, 2023 by Manager

Hello Darius, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2 out of 5
Terrible. Nothing like the pictures!

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 25, 2023 by Manager

Hello Andy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

5 out of 5
Staff was friendly and helpful. Room is updated and clean. Would stay there again.

Posted by on Jun 27, 2023

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Comment from Hotel Management

Jun 28, 2023 by Manager

Hello Paul,We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our room. We hope to someday have another opportunity to host your stay.

2 out of 5
the room was clean but the outside area is not. walls are thin, people in the next room were loud all night and early morning. On Saturday night, the restaurant in the hotel blasted music all night long. Not a place to stay if you want to sleep.

Posted by , from La Palma on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by Manager

Hello GREGORY, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

About the Wyndham Garden San Jose Airport

Location 1355 N 4th Street, San Jose, CA 95112

Property Features

Wyndham Garden San Jose Airport offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Wyndham Garden San Jose Airport. Self parking is free. Smoking is allowed in designated areas at this San Jose hotel.

  • 195 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Train station: San Jose College Park Station (3.7 km / 2.3 mi)
  • Metro station: Gish Station (0.5 km / 0.3 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Wyndham Garden San Jose Airport offers 195 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Miniature golf on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Hotel San Jose Airport
  • Wyndham Garden San Jose Airport
  • Wyndham San Jose Airport
  • Wyndham Garden San Jose Airport Hotel
  • Wyndham San Jose San Jose
  • Wyndham Garden San Jose Airport Hotel
  • Wyndham Garden San Jose Airport San Jose
  • Wyndham Garden San Jose Airport Hotel San Jose

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.