Book your room at Serrano Hotel

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Spanish-Moroccan style in downtown San Francisco

With a stay at Serrano Hotel, you'll be centrally located in San Francisco, steps from Marrakech Magic Theater and SHN Curran Theatre.

This 4-star hotel is close to Union Square and Lombard Street.

Make yourself at home in one of the 236 air-conditioned rooms featuring minibars. Pay movies and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreation opportunities including a steam room and a 24-hour fitness center. Additional amenities include wireless Internet access (surcharge), concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

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Hotel Amenities

Hotel Amenities

This hotel has a restaurant and bar, and also offers complimentary coffee/tea service in the mornings, as well as a weekday Town Car service to the Financial District. Take a short stroll to Union Square to enjoy world-class shops such as Barneys New York, Neiman Marcus, and Saks Fifth Avenue. In Union Square, dine at some of the city’s best casual and upscale restaurants. Just a six-minute walk away, hop aboard one of San Francisco’s famous cable cars or experience the sophistication of the theater scene. When it’s time to return to home base, Jasper’s Corner Tap and Kitchen is the ideal place for a drink and delicious bite to eat. A metro station is located nearby.

The Serrano has a 3,000 square feet meeting facilities and a 24-hour business center with two computer workstations. 24-hour fitness facilities and a steam room are also on site. Concierge services and room service (limited hours) are available, and guests can borrow from a library of 50 board games and puzzles. Guests will also find an ATM banking service onsite and luggage storage.

This property is smoke-free.

  • Spa treatment room(s)
  • Concierge services
  • Free newspapers in lobby
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Limo or Town Car service available
  • Airport transportation - drop-off (surcharge)
  • Meeting rooms
  • Conference space
  • Multilingual staff
  • Total number of rooms - 236
  • 24-hour front desk
  • Porter/bellhop
  • ATM/banking
  • Dry cleaning/laundry service
  • Coffee/tea in lobby
  • Elevator/lift
  • Number of floors - 17
  • Valet parking (surcharge)
  • Wedding services
  • 24-hour fitness facilities
  • WiFi (surcharge)
  • Luggage storage
  • Conference space size (meters) - 279
  • Number of meeting rooms - 7
  • Free area shuttle
  • 24-hour business center
  • Conference space size (feet) - 3000
  • Smoke-free property
  • Number of buildings/towers - 1
  • Steam room
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Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Room Amenities

  • Video-game console
  • Pay movies
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Free weekday newspaper
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • In-room massage available
  • Shower/tub combination
  • Iron/ironing board
  • Daily housekeeping
  • Desk
  • Cribs/infant beds available
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • In-room safe (laptop compatible)
  • Room service (limited hours)
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Where to Eat

Jasper’s Corner Tap and Kitchen - named for the man who largely built this beautiful city, Jasper's is open every day for breakfast, lunch, dinner, snacks and drinks. The bar features 18 beers on tap, a wide variety of fun cocktails, personable service, and delicious casual food. Jasper's is a proud recipient of a TripAdvisor Certificate of Excellence 2013.

Nearby Things to Do

A 24-hour accessible fitness center is equipped with two exercise bikes, two treadmills, two cross-trainers, and a steam room. Guests can also borrow from a library of 50 games and puzzles.

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles). Complimentary bicycles are also available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Free bicycles on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Resort fee: USD 22.00 per accommodation, per night
The hotel resort fee includes:
  • Health club access
  • Fitness center access
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • Concierge/valet service
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 16 per person (one way)
  • Valet parking fee: USD 52.00 per night
  • Pet fee: USD 50 per pet, per stay
  • Pet deposit: USD 50 per stay
  • Deposit: USD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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