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"The location of the Bijou is handy for many activities especially in the Theater District and around Union Square. Unfortunately, we had a room on th ... " More

By a verified traveler on Thu 05 Dec 2019

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Hotel Description

Art Deco hotel near Moscone Convention Center

Heart of San Francisco

Your stay at this Union Square hotel places you within 2 miles (3 km) of Moscone Convention Center and Oracle Park. Lombard Street and Pier 39 are also within 2 miles (3 km).

Renovated in 2019

A full-service spa and a restaurant are featured at this Art Deco hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$96* Per night/room Apr 1 - Apr 2

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Bijou ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Bijou

Couples (3)
4 out of 5
The location of the Bijou is handy for many activities especially in the Theater District and around Union Square. Unfortunately, we had a room on the street side where dozens of homeless hang out and make noise all through the night!

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 17, 2019 by Night Auditor

Thank you very much for your input. It is nice to see that you enjoyed our location and it was convenient for your stay. We do our best to work with security and local law enforcement to keep our property safe and quiet. We will use your input to help improve how we can make our property even more safe and quiet. Thank you.

1 out of 5
Don’t stay here , the noise is horrible . We couldn’t sleep at all ! I’m very disappointed and annoyed

Posted by on May 7, 2019

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Comment from Hotel Management

May 12, 2019 by Blanca

Dear Guest I am sorry to hear if you were unable to get some sleep please reach out to the front desk at the time being so that we can do our best to assist you than. Thank you for having stayed with us.

3 out of 5
great location near market to get to other places, But too many homeless

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Blanca

Dear Guest thank you for having stayed with us, yes there are many homeless in SF it is a city wide issue and even though you do see them outside the hotel, they are harmless. I am happy that at the same time you were able to enjoy the hotels location and see that it is very accessible to all touristy areas. I do hope that we can look forward to having you as our guest again in the future.

About the Hotel Bijou, WorldHotels Crafted

Location 111 Mason St, San Francisco, CA 94102

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Hotel Bijou offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Bijou. An airport shuttle (available on request) is available for a fee. A complete renovation of Hotel Bijou was completed in January 2019. This Art Deco San Francisco hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 6 levels
  • Built in 1911
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Transport

  • Train station: San Francisco Station (1.8 km / 1.1 mi)
  • Metro station: Market St & 5th St Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Bijou offers 65 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with premium digital channels and Netflix. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Bijou has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hotel Bijou offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per person (one-way)
  • Airport shuttle fee per child: USD 55 (one-way), (up to 18 years old)
  • Nearby parking fee: USD 62.70 per day (30 ft away; open 7:00 AM to 11:00 PM)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bijou Hotel
  • Bijou San Francisco
  • Hotel Bijou
  • Hotel Bijou San Francisco
  • Bijou Hotel San Francisco

You should know

  • This hotel caters to LGBTQ+ guests.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.