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Comfort Inn and Suites San Francisco Airport North

2.5-star property
121 E Grand Ave, South San Francisco, CA 1-855-201-7819
3.9 out of 5
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See all 16 travelocity Reviews

"All of the staff was very helpful, friendly, knowledgeable, and courteous. House keeping excellent. I would recommend. Keep in mind any day can be an ... " More

By a verified traveler on Sun 26 Nov 2023

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Hotel Description

Hotel near South San Francisco Convention Center in South San Francisco

The East Side stay

Your stay at this The East Side hotel places you within 3 miles (5 km) of South San Francisco Convention Center and See's Candies. San Francisco State University is within 9 miles (15 km) and Oracle Park is within 12 miles (20 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free airport pick-up. Business travelers can take advantage of the 24-hour business center. Self parking, a garden, and a lobby fireplace are also offered.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$98* Per night/room Apr 26 - Apr 27

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard 2 Kings Non Smoking, Courtyard View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard 2 Kings Non-smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Courtyard View, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn and Suites San Francisco Airport North ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn and Suites San Francisco Airport North

Everyone (9) Couples (1) Family (6)
5 out of 5
All of the staff was very helpful, friendly, knowledgeable, and courteous. House keeping excellent. I would recommend. Keep in mind any day can be an off day, wherever you are. Your experience might not be like mind, but I hope it will be.

Posted by on Nov 26, 2023

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Comment from Hotel Management

Mar 6, 2024 by Toloa

Dear Sherree,Thank you for taking the time to share your positive experience. We're thrilled to hear that our staff's helpfulness, friendliness, knowledge, and courtesy, along with excellent housekeeping, contributed to a memorable stay for you. Your recommendation means a lot to us.We appreciate your understanding that any day can have its challenges, and we strive to consistently provide exceptional service. Your kind words motivate us to continue delivering outstanding experiences. We look forward to the pleasure of hosting you again in the future.

1 out of 5
No way it should be rated a 3 star, no place to eat within normal walking distance. Limited airport transfer, with no service between 9:35 AM and 6:35 PM. Shuttle is a third party service with this hotel being its 4th pickup each trip with no guarantee that there will be a seat available. Complaint to hotel staff was met with their claiming that Travelocity was not updating their website.

Posted by on Aug 21, 2023

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4 out of 5
No late check outs, limited airport transportation

Posted by , from Castle Pines on Apr 28, 2022

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Comment from Hotel Management

Apr 30, 2022 by Toloa

Dear Guest, Thank you for your review. We do offer late check outs and it's first come, first serve basis. We hope that we will have a better occupancy percentage every day so that way we can bring back our all day shuttle. Thank you for conveying these issues to us, we hope you'll return soon for a much better experience. Sincerely, Toloa Tamaseu Guest Services Manager

2 out of 5
no communication between front desk and room services.

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 30, 2022 by Toloa

Dear Michael, Thank you for your review. We hope you'll return soon for a much better experience. Sincerely, Toloa - Guest Services Manager

2 out of 5
Next to Cal Train with noisy trains, bells, and horns. Easy walk to South San Francisco but due to train terrible location

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Olga/Sales Administrator

Dear Guest, Thank you for taking the time to write your reviews on your recent stay at our hotel. On behalf of the entire team, i would like to apologize for the noise you endured from the train. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will consider staying with us in your future visit to San Francisco. Best Regards,

5 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Olga/Sales Administrator

Dear Guest, Thank you for your stay. We truly appreciate taking the time to complete our online survey. We hope to see you again in your future stay. Sincerely,

5 out of 5
geograpical location, near the airport. breakfast is acceptable and friendly front desk when we check in His name is edgar.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 10, 2019 by Nilda

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and Edgar and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

4 out of 5

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by Nilda

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

4 out of 5
Convenient. Clean and comfortable. Free aurport shuttle was awesome.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 26, 2019 by Nilda

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
The airport shuttle was helpful and convenient. The front desk staff was extremely friendly.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 14, 2019 by Nilda

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

About the Comfort Inn and Suites San Francisco Airport North

Location 121 E Grand Ave, South San Francisco, CA 94080

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A shuttle from the airport to the hotel is free at scheduled times. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn and Suites San Francisco Airport North. Limited parking is available for a fee and is offered on a first-come, first-served basis. This South San Francisco hotel is smoke free.

  • 169 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1986
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: South San Francisco Station (1 km / 0.6 mi)
  • Property shuttles: Free airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn and Suites San Francisco Airport North offers 169 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This South San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Comfort Inn and Suites San Francisco Airport North offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Second check-in time starts at 3:00 PM
  • Second check-in time ends at 7:00 AM
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Minimum guest age is 21
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 9.12 per night (in/out privileges)
  • Late check-out fee: USD 79.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn San Francisco Airport North
  • Comfort San Francisco Airport North
  • Comfort Inn San Francisco Airport North South San Francisco
  • Comfort Inn San Francisco Airport North
  • Comfort San Francisco Airport North South San Francisco
  • Comfort San Francisco Airport North
  • Hotel Comfort Inn and Suites San Francisco Airport North
  • Comfort Inn Suites San Francisco Airport North
  • Comfort Francisco Francisco
  • Comfort Suites San Francisco
  • Comfort Inn Suites San Francisco Airport North
  • Comfort Inn and Suites San Francisco Airport North Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.