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"Front desk was so wonderful and made sure I got great parking next to my room. A confy feel and very safe. " More

By a verified traveler on Wed 10 Jan 2024

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Hotel Description

Hotel perfectly located for exploring Bayshore Heights

Bayshore Heights stay

With a stay at this Bayshore Heights hotel, you'll be within half a mile (1 km) of Cow Palace and 6 miles (10 km) of San Francisco Bay. Chase Center and San Francisco State University are also within 6 miles (10 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. Express check-out, luggage storage, and concierge services are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Alpine Inn And Suites ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpine Inn And Suites

Everyone (7) Family (4)
5 out of 5

Posted by on Mar 21, 2024

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5 out of 5
Front desk was so wonderful and made sure I got great parking next to my room. A confy feel and very safe.

Posted by on Jan 10, 2024

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Comment from Hotel Management

Jan 12, 2024 by Alpine Inn

Thank you for your Coment, Please Visit again We are more happy to assist you. Thank you.

1 out of 5
Never received a room key due to technical difficulties, felt like an inmate not being to leave his cell. Check in was very complicated with the kiosk, lights in room working intermittently. Was going to be an extra charge to park in the parking lot and still had to give info I my license plate after declining to park there. Ice machine was broken. Very loud people throughout the night. Curtains to short for the curtain rod to block outside light. How anyone has them at 4 stars leads me to believe ownership is writing the reviews. Worst motel experience ever.

Posted by on Jan 9, 2024

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Comment from Hotel Management

Feb 12, 2024 by SiaaT

Dear Michael,I'm writing to axpress my sincerest apologies for the unpleasant experience you had with our Hotel. I want to essure you that we take customer satisfaction very seriously and we are committed to provide the best possible service to all our customers. Thank you for your feedback . We really appreciated it .See you again.

5 out of 5

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 26, 2023 by Alpine Inn

Thank you. We are happy to see you again.

5 out of 5

Posted by on Feb 26, 2023

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Comment from Hotel Management

Mar 19, 2023 by Alpine Inn

Hello Fernando, Thank you for your most recent stay and for taking the time out of your day to leave us your wonderful feedback. We are pleased to hear that you enjoyed staying at our hotel. We hope that you continue to choose us whenever you are in the area. Please don't hesitate to let us know if there is anything you need. We hope to see you again!

4 out of 5
Upon arrival at 7:45 pm. The room they gave us was not cleaned yet room 114. So, they arranged for another room. My brother arrived at 5:00 pm this same place and they were also given room 114 which wasn’t cleaned when they arrived. Not sure if you are short handed that day. It’s rough to clean many units between 11:00 am and 3:00 pm. The front check in staff should know which rooms have been cleaned or not. Otherwise, the place was clean overall, good beds and a decent room for one night.

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Alpine Inn

Dear guest, We are sorry to hear that your stay was not as expected. We appreciate your understanding of the challenges during this time. Please do not hesitate to reach out to us directly if you have any further concerns or questions. Have a great day!

4 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 4, 2021 by Alpine Inn

Dear guest, Thank you for your review. We look forward to seeing you again soon.

1 out of 5
Near Cow Palace a positive. Room very small. Bed took up most of room. Prepaid for three days, had to leave early due to family emergency. Management refused to refund the two days.

Posted by , from Tucson on Nov 29, 2020

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Comment from Hotel Management

Dec 11, 2020 by Front Desk

Dear Dan, Thank you very much for taking the time to provide us with feedback regarding your recent stay. We strive to provide our guests with exceptional personalized service, facilities, amenities and a memorable stay so your comments are extremely important to us so we may focus on areas that require improvement. I would like to extend my sincerest apologies for your poor experience with one of our levels of service. The experience you described does not reflect the levels of service we are typically known for. I have discussed your experience with our team and we have identified improved processes and changes so the issues you encountered do not occur again. Hospitably, Antonio Garcia

5 out of 5

Posted by on Apr 26, 2020

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Comment from Hotel Management

May 14, 2020 by Sr. XA Jenny

Thank you for the review!

5 out of 5
It was great and right across from the COW PALACE. Im not sure if they offered breakfast or not.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 21, 2020 by FD Manager

Thank you for your review! As of January 2020 we no longer offer breakfast.

About the Alpine Inn And Suites

Location 560 Carter St, Daly City, CA 94014

Property Features

As a guest of Alpine Inn And Suites, you'll find multilingual staff, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Alpine Inn And Suites also features laundry facilities, express check-out, and a front-desk safe. For a fee, parking is available. This San Francisco hotel is smoke free.

  • 1 floor
  • 32 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bayshore Station (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Alpine Inn And Suites offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Daly City
  • Alpine Inn Daly City
  • Alpine Inn Suites
  • Alpine Inn And Suites Hotel
  • Alpine Inn And Suites San Francisco
  • Alpine Inn And Suites Hotel San Francisco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.