Old Town San Diego stay
Within a 15-minute walk of this Old Town San Diego hotel, you'll find Old Town San Diego State Park and Heritage Park. University of San Diego is 0.8 mi (1.3 km) away.
Dining, fitness center
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Self parking, a business center, and express check-in are also offered.
Dec 31, 2023 by Customer Service
Thanks for the perfect rating, Jonathan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn San Diego Old Town Sea World Area.
Dec 11, 2023 by Customer Service
Leslie, it's fantastic to note your high rating for Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled you had an enjoyable experience and look forward to your next visit.
Sep 10, 2023 by Customer Service
Michelle, thank you for sharing your experience at Hilton Garden Inn San Diego Old Town Sea World Area. We're pleased you found the facility to be mostly up to your expectations. We regret, however, the issues encountered in the shower and the perceived lack of friendliness from our team members. Rest assured, we constantly strive to create a welcoming atmosphere for all our guests and improvements will be pursued based on your feedback. We’d love another chance to better serve you in the future.
Aug 4, 2023 by Customer Service
Thank you for taking the time to leave this wonderful rating, Briton! We hope to see you again soon at Hilton Garden Inn San Diego Old Town Sea World Area so we can share yet another amazing experience!
Jun 6, 2023 by Customer Service
Thanks for sharing this perfect rating, Ricky!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn San Diego Old Town Sea World Area! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
May 30, 2023 by Customer Service
Hello Nicole,First of all, thank you for taking the time to share your experience with us. It is through feedback like yours that we can address and rectify any issues that may arise.We are glad to hear that the check-in process was smooth and welcoming. However, we sincerely apologize for the inconvenience you faced with the cleanliness of your room, especially the bedding. Our team takes cleanliness and hygiene very seriously, and it's disheartening to know that we failed to meet your expectations in this regard.Additionally, we understand that the response time from our front desk team was not prompt and that can be frustrating when needing assistance urgently. We are working diligently to improve our response time and ensure that our guests' concerns are handled efficiently.Regarding the suggestion of requesting a new room, we acknowledge that it would have been more appropriate for our staff to offer this option when you initially called. Rest assured that we are addressing this with our team to ensure better communication and support for our guests in the future.Once again, we truly apologize for the inconvenience and lack of empathy you experienced, and we hope that you can give us another chance to provide a more exemplary stay in the future. We appreciate your valuable feedback as it helps us improve our services and better serve our guests.
May 9, 2023 by Customer Service
Thanks, Rosemarie! It's outstanding your time at Hilton Garden Inn San Diego Old Town Sea World Area was fantastic. We can't wait until your next visit!
Apr 11, 2023 by Customer Service
We appreciate the feedback, Guadalupe.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
Nov 15, 2022 by Customer Service
Thanks for the wonderful review, Chris!It's fantastic you had such a lovely experience at Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions.We're looking forward to sharing another amazing experience with you soon!
Jun 19, 2022 by Customer Service
Thank you for the great review, Charles! We're thrilled to hear that you had a great stay at Hilton Garden Inn San Diego Old Town Sea World Area! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
Hilton Garden Inn San Diego Old Town/SeaWorld Area offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 725 square feet (67 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn San Diego Old Town/SeaWorld Area. For a fee, parking is available. This 3-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Hilton Garden Inn San Diego Old Town/SeaWorld Area offers 179 accommodations with MP3 docking stations and designer toiletries. Refrigerators and microwaves are provided. This San Diego hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Verde Kitchen & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.