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"Decent hotel in a decent location " More

By a verified traveler on Tue 16 May 2023

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Hotel Description

Hotel near Guinness World Records Museum in San Antonio

City center stay

With a stay at this Downtown San Antonio hotel, you'll be steps from Guinness World Records Museum and Buckhorn Saloon and Museum. Ripley's Believe It or Not! and San Antonio Majestic Theater are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128* Per night/room Mar 30 - Mar 31

Suite, 1 King Bed with Sofa bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

TownePlace Suites by Marriott San Antonio Downtown Riverwalk ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for TownePlace Suites by Marriott San Antonio Downtown Riverwalk

Everyone (11) Couples (5) Family (5)
1 out of 5

Posted by on Feb 25, 2024

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3 out of 5
Decent hotel in a decent location

Posted by on May 16, 2023

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5 out of 5

Posted by , from BEVERLY on Mar 18, 2023

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3 out of 5
TownePlace was a few minute walk to the SA Riverwalk. That is why I chose it.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Amanda, Director of Sales

Thank you for the response. We appreciate all guest feedback and would like to know what we could have done to raise our review score from you. Please give us acall to discuss directly as we like to improve in all areas.

5 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 23, 2021 by Management

Thank you for your response!

5 out of 5
Close to Alamo and Riverwalk.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 12, 2021 by Management

Thank you for your response. We appreciate all guest feedback and thank you for choosing to stay with us! Be safe.

5 out of 5

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 19, 2021 by Management

Thank you for your response.

5 out of 5
The hotel is clean and very nice. The room had a full kitchen (2 burner stove, dishwasher, medium size refrigerator, etc.). The staff was friendly and helpful and we would definitely stay again.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by Management

Thank you for your response. We appreciate all guest feedback. Thank you and stay safe.

1 out of 5
The staff was friendly. But the hotel is self we didn’t like. The room was hot all the time, the water didn’t get hot either you had to run it for like 5-10mins. Overall quality of the room was not good.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Management

We are sorry to hear that we fell short of your expectations of our property and we will be bringing these issues to the proper departments to assure they will not occur in the future. We thank you for your feedback as we do appreciate all guest responses. Thank you for choosing to stay with us during these unusual times, Be safe.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by Luis Aguilar

Awesome! Thank you for your feedback.

About the TownePlace Suites by Marriott San Antonio Downtown

Location 409 E Houston St, San Antonio, TX 78205

Property Features

TownePlace Suites by Marriott San Antonio Downtown Riverwalk offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 710 square feet (66 square meters) and includes conference space. The business-friendly TownePlace Suites by Marriott San Antonio Downtown Riverwalk also features multilingual staff, coffee/tea in a common area, and laundry facilities. For a fee, parking is available. This San Antonio hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • 710 sq ft of conference space
  • 66 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (1.7 km / 1.1 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

TownePlace Suites by Marriott San Antonio Downtown Riverwalk offers 117 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. 37-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room kitchen
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Uncovered extended parking fee: USD 150 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott TownePlace Suites San Antonio Downtown
  • TownePlace Suites Marriott Hotel San Antonio Downtown
  • TownePlace Suites Marriott San Antonio Downtown Hotel
  • TownePlace Suites Marriott San Antonio Downtown Hotel
  • TownePlace Suites Marriott San Antonio Downtown
  • Hotel TownePlace Suites by Marriott San Antonio Downtown
  • TownePlace Suites by Marriott San Antonio Downtown San Antonio
  • TownePlace Suites Marriott Hotel
  • TownePlace Suites Marriott
  • Towneplace Suites Marriott
  • TownePlace Suites by Marriott San Antonio Downtown

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.