"Hotel was nice however Travelocity customer service was not I had call and wait over a hour on hold to get them to give me the reservation number for ... " More
In shopping district
You'll find The Rim Shopping Center and Six Flags Fiesta Texas within 2 miles (3 km) of this aparthotel. La Cantera Golf Club and The Shops of La Cantera are also within 3 miles (5 km).
Free shuttle, parking
This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.
Free Internet, comfy beds
The 137 apartments feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, free wired internet, and MP3 docks.
Oct 23, 2023 by Sara
Dear Stephen,Thank you for your feedback.Hope to see you soon again!
Sep 26, 2023 by Misty
Thank you so much for letting us know about your recent stay. We're very happy to hear you enjoyed it. Please come again soon.
Aug 1, 2023 by GM
Thank you for letting us know about your recent stay. Upon hearing of your complaint we immediately contacted our pest control company and moved you to a new room that was inspected and found no issues. We did comp your stay for the inconvenience and I came to the hotel early to meet with you however you had already departed. I apologize that I wasn't available to meet with you in person to discuss the issues you encountered, however our team addressed it as quickly and efficiently as possible. We're very sorry that we didn't meet and exceed your standards feel free to contact the hotel directly with any additional concerns.
Jun 26, 2023 by Misty Schmidt-General Manager
Sorry for the confusion regarding breakfast, we do offer packages that include breakfast. We hope you'll give us another opportunity to serve you in the future.
Mar 22, 2022 by Victoria
So happy to hear about your experience here at our hotel. Hope to see you soon!
Jul 21, 2021 by Victoria
Thank you for staying with us!
May 23, 2021 by Victoria
Thank you for your comment. Hope to see you again!
Sep 11, 2020 by Suzie P, Director of Sales
Thank you for your feedback.
Sep 8, 2020 by Suzie P, Director of Sales
Thank you for being our guest. We enjoyed having you and we are happy that you had a great stay. We look forward to welcoming you back!
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this aparthotel measures 3988 square feet (370 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and a theme park shuttle are free. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free long-term parking , Free self parking , Free RV, bus, truck parking
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.