"Waited about 20-30 minutes to check in since no one was at the front desk. " More
Folsom Road stay
Your stay at this Folsom Road hotel places you within 2 miles (3 km) of Marco Dog Park and Golfland Sunsplash. Westfield Galleria at Roseville and Fountains at Roseville are also within 2 miles (3 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Mar 17, 2024 by Hotel Management
Dear Michal, Thank you for the review. We apologize for any inconvenience you experienced while waiting. Your time is valuable, and we regret any delay in our service. We appreciate your patience and will work to improve our efficiency to ensure a smoother experience for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel Management
Oct 15, 2023 by Hotel Management
Dear Rhonda, Thank you for your excellent feedback. We are so glad our location was perfect for your needs and that you were happy with your clean room and the service provided by our staff. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope you will choose the Extended Stay America the next time you visit here.Sincerely,Hotel Management
Sep 23, 2023 by Hotel Management
Dear Christopher, Thank you for sharing your feedback about your recent stay. We understand that a slower check-in process can be frustrating, and we apologize for any inconvenience caused. Unfortunately, such delays can occur due to glitches, as we aim to ensure each guest receives an exceptional stay. Rest assured, we will address this appropriately to prevent such occurrences in the future. Your patience is highly appreciated, and we hope you'll consider staying with us again.Sincerely,Hotel Management
Jun 10, 2023 by tl
Thank you for the positive feedback
Dec 12, 2022 by Hotel Management
Dear Ronald, Thank you for being our guest. Please accept our apologies for the inconvenience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. Your feedback is shared with the concerned individuals and will be used to improve our services ahead. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope you will give us another chance to provide you with the hospitality you deserve. SincerelyHotel Management
May 10, 2021 by Hotel Management
Thank you for choosing our hotel and for writing a review of your stay. We apologize for the service and cleanliness issues you encountered during your visit, and that we didn't promptly respond to correct it. We take the cleanliness of our rooms very seriously and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our Executive Housekeeper, and steps are being taken to ensure that this does not happen again. We hold ourselves to extremely high standards and should you stay with us again, we believe you will see that this was an isolated incident. We hope you will give us the opportunity to prove this to you on your next visit to Sacramento. Sincerely, Hotel Management
Dec 6, 2019 by Hotel Management
Thank you for staying with us and for your review of your recent stay. We apologize there was a problem with your reservation and the room you assigned was not up to your expectations. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope to have another opportunity to welcome you and your grandma back soon for a much better experience. Sincerely, Hotel Management
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Sacramento Roseville also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Roseville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Sacramento Roseville offers 122 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.