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"Waited about 20-30 minutes to check in since no one was at the front desk. " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Hotel perfectly located for exploring Folsom Road

Folsom Road stay

Your stay at this Folsom Road hotel places you within 2 miles (3 km) of Marco Dog Park and Golfland Sunsplash. Westfield Galleria at Roseville and Fountains at Roseville are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$87* Per night/room Mar 20 - Mar 21

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Sacramento Roseville ratings based on 33 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Sacramento Roseville

Everyone (14) Couples (4) Family (13)
3 out of 5
Waited about 20-30 minutes to check in since no one was at the front desk.

Posted by on Mar 17, 2024

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Comment from Hotel Management

Mar 17, 2024 by Hotel Management

Dear Michal, Thank you for the review. We apologize for any inconvenience you experienced while waiting. Your time is valuable, and we regret any delay in our service. We appreciate your patience and will work to improve our efficiency to ensure a smoother experience for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel Management

5 out of 5

Posted by on Nov 8, 2023

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5 out of 5
Place is easy access. Service is friendly. Clean too

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 15, 2023 by Hotel Management

Dear Rhonda, Thank you for your excellent feedback. We are so glad our location was perfect for your needs and that you were happy with your clean room and the service provided by our staff. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope you will choose the Extended Stay America the next time you visit here.Sincerely,Hotel Management

1 out of 5
The hotel did not have my reservation and had to wait for them to find it. Rooms were small and poorly furnished, the staff would not provide an extra pillow,

Posted by on Sep 22, 2023

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Comment from Hotel Management

Sep 23, 2023 by Hotel Management

Dear Christopher, Thank you for sharing your feedback about your recent stay. We understand that a slower check-in process can be frustrating, and we apologize for any inconvenience caused. Unfortunately, such delays can occur due to glitches, as we aim to ensure each guest receives an exceptional stay. Rest assured, we will address this appropriately to prevent such occurrences in the future. Your patience is highly appreciated, and we hope you'll consider staying with us again.Sincerely,Hotel Management

4 out of 5
Was clean and located in a great area

Posted by on May 20, 2023

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Comment from Hotel Management

Jun 10, 2023 by tl

Thank you for the positive feedback

1 out of 5

Posted by on Feb 18, 2023

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1 out of 5
Reserved a king size bed and received a queen. They couldn't fix the problem and I had to deal with it. The smoke detector was ripped out of the ceiling and there were cigarette burn marks on the counter tops in a non smoking room. There was a fight and the guy tried to kick down the door to a room across the hall. My wife was scared and we were woken up at 2am to the incident. There was no breakfast as instructed. Due to the situation and the uncomfortability of this day I will never stay at a extended stay America ever again

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 12, 2022 by Hotel Management

Dear Ronald, Thank you for being our guest. Please accept our apologies for the inconvenience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. Your feedback is shared with the concerned individuals and will be used to improve our services ahead. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope you will give us another chance to provide you with the hospitality you deserve. SincerelyHotel Management

5 out of 5

Posted by on Feb 2, 2022

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1 out of 5
The dirty room. It was also run down. Second shift staff had attitude problems

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by Hotel Management

Thank you for choosing our hotel and for writing a review of your stay. We apologize for the service and cleanliness issues you encountered during your visit, and that we didn't promptly respond to correct it. We take the cleanliness of our rooms very seriously and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our Executive Housekeeper, and steps are being taken to ensure that this does not happen again. We hold ourselves to extremely high standards and should you stay with us again, we believe you will see that this was an isolated incident. We hope you will give us the opportunity to prove this to you on your next visit to Sacramento. Sincerely, Hotel Management

1 out of 5
I didn’t like anything my stay was horrible the bed was horrible Travelocity said their was a room available when their really wasn’t so they when ahead and found a room that wasn’t cleaned that no ono was in and gave it to me and my grandma we will never trust travelocity again.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 6, 2019 by Hotel Management 

Thank you for staying with us and for your review of your recent stay. We apologize there was a problem with your reservation and the room you assigned was not up to your expectations. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope to have another opportunity to welcome you and your grandma back soon for a much better experience. Sincerely, Hotel Management

About the Extended Stay America Suites Sacramento Roseville

Location 1000 Lead Hill Blvd, Roseville, CA 95678

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Sacramento Roseville also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Roseville hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Roseville Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Sacramento Roseville offers 122 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Sacramento Hotel Roseville
  • Extended Stay America Sacramento Roseville
  • Extended Stay Roseville
  • Extended Stay America Sacramento Roseville Hotel
  • Extended Stay America Sacramento Roseville
  • Extended Stay America Suites Sacramento Roseville Hotel
  • Extended Stay America Suites Sacramento Roseville Roseville

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.