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"The stat was not helpful i paid for a triple and received a double " More

By a verified traveler on Wed 02 Oct 2019

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Hotel Description

4-star hotel in Giuliano Dalmata, connected to a shopping center

Giuliano Dalmata stay

Your stay at this Giuliano Dalmata hotel places you within 3 miles (5 km) of Roma Convention Center La Nuvola and Palazzo dei Congressi. Palazzo dello Sport and Euroma2 are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$67* Per night/room Apr 21 - Apr 22

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (2x2 Family Plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2x2 Family Plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Occidental Aran Park ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Occidental Aran Park

Couples (2)
2 out of 5
I wanted to like this place, but I just couldn't overcome all the draw backs. In my opinion, this hotel should not be represented as a 4 star property. Things to consider before booking. The location is remote. Aran Park is not a hotel that allows for easy access to the city of Rome. The hotel shuttle service is not sufficient, nor is it free. It is easily 30 euros either way, or more at peak times via taxi. The bathroom was never cleaned properly. The shower had mold in the corner and the walls had specks of something gross on them. And hot water was only available some of the time. The staff did not seem up to the task of providing help or service, and often gave the impression that they didn't have time for you.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 23, 2019 by Guest Experience Manager

We are sorry that our location is not exactly what you were looking for in terms of proximity to the city centre. Many guests love our location because it is set away from the bustling city life, yet close enough that a short trip 15 minutes takes them to many popular spots. Near our hotel stop the buses 721 and 762. both of them reach Laurentina metro station. The cost of the ticket is 1,50€. Guests can reach Rome city center also by the shuttle. It has a cost of 5€ per person and per way. Regarding the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. About the water temperature in the shower. We checked the matter, specifically in the room where you stayed, and confirmed that the water heaters are working properly. We believe the situation you experienced has to do with the device’s operation, since it takes approximately 10 minutes for additional water to be heated after it runs out. We are sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We look forward to seeing you again so we may regain your trust with a better experience. Kind regards, Denise Guest Experience Manager

3 out of 5
The stat was not helpful i paid for a triple and received a double

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 2, 2019 by Guest Experience Manager

Dear Guest, Thank you for taking the time to review our hotel. I am sorry to hear about your less than positive experience among us. Once again, thank you for your valued feedback and remain at your disposal. Kind regards, Denise Unfortunately your review is Anonymous so I do not have many details in my system to give you the correct explenation. I only can see that your booking was made via Travelocity, and this month we had only a booking with this agency so maybe is your one and we assigned a triple room. We would like to give you the correct answer so please feel free to write us an email, it will be a pleasure for us to give an answer and resolve your doubts.

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Occidental Aran Park. Self parking is free. This 4-star Rome hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1999
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Rome Torricola Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Occidental Aran Park offers 325 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Il Giardino Delle Rose - Overlooking the garden, this restaurant serves breakfast only.

Ristorante Batik - This restaurant overlooks the garden.

Bar Artemide - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Grey water recycling system
  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aran Park
  • Aran Park Barcelo
  • Occidental Aran Park Hotel Rome
  • Barcelo Aran Park Hotel
  • Barcelo Aran Park Hotel Rome
  • Barcelo Aran Park Rome
  • Park Aran
  • Aran Park Rome
  • Hotel Aran Park
  • Occidental Aran Park Hotel
  • Occidental Aran Park Rome
  • Occidental Aran Park Rome
  • Occidental Aran Park Hotel
  • Occidental Aran Park Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.