Enjoyed the trip. Posted Aug 9, 2013
Roundtrip airport shuttle service to resort was convenient and easy. The Royal Playa del Carmen was a beautiful resort, close to shops and restaurants. Our stay was enjoyable, food, drink, and accommodations were great. Check in and check out could have been quicker, and the greeting at our arrival wasn't the best. Room service was inconsistent and did not always get delivered, and our room was not cleaned the first day of our stay. Overall very nice resort in a safe area. Convenient to go to shops, restaurants, and the beach. The pool and property was beautiful, with entertainment each day and night.