Book your room at Hard Rock Hotel Riviera Maya - All Inclusive
Deluxe Gold, two double bedsMax Occupancy: 4 guests (up to 3 children, 3 infants)
Deluxe Gold KingMax Occupancy: 2 guests (up to 1 infant)
Deluxe Platinum Double BedsMax Occupancy: 4 guests (up to 3 children, 3 infants)
Deluxe Diamond, one king bedMax Occupancy: 2 guests
Deluxe Platinum Grand Sky Terrace, one king bedMax Occupancy: 2 guests
Deluxe FamilyMax Occupancy: 6 guests (up to 5 children, 5 infants)
Deluxe Platinum Grand Sky Terrace - ConnectingMax Occupancy: 6 guests (up to 5 children, 5 infants)
Deluxe RoomMax Occupancy: 4 guests (up to 3 children, 3 infants)
Resort with private beach, full-service spa
Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is convenient to Dolphin Discovery and Puerto Aventuras Marina.
This 4.5-star resort is within close proximity of CEDAM Museum and Chac Mol.
Make yourself at home in one of the 777 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a health club. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at the resort's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 3 bars/lounges.
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center, conference space, and a meeting room. Free self parking is available onsite.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Surcharges for bottled wine
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Onsite entertainment and activities
- Airport transfers
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving excursions
- Scuba-diving lessons
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Hard Rock Hotel Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to unwind on the white sand beach. At Hard Rock Hotel Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.
Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a swim-up bar, and a poolside bar. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This all-inclusive resort also offers a children's club, an outdoor pool, and a health club. Complimentary self parking is available on site.
Hard Rock Hotel Riviera Maya - All Inclusive is a smoke-free property.
- Outdoor pool
- Poolside bar
- Swim-up bar
- Full-service spa
- Steam room
- Spa tub
- Health club
- Babysitting or childcare (surcharge)
- Conference space
- Business center
- Multilingual staff
- 24-hour front desk
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Dry cleaning/laundry service
- Number of floors - 3
- Tennis on site
- Number of bars/lounges - 3
- Wedding services
- Concierge services
- Laundry facilities
- Total number of rooms - 777
- Airport transportation
- Tours/ticket assistance
- Luggage storage
- Children's club
- Arcade/game room
- One meeting room
- On private beach
- Beach umbrellas
- Beach towels
- Conference center
- Free self parking
- Smoke-free property
- Free WiFi
- Free wired high-speed Internet
- Spa treatment room(s)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
Free self parking
- Room service (24 hours)
- Climate control
- Blackout drapes/curtains
- Ceiling fan
- Air conditioning
- Coffee/tea maker
- Turndown service
- Designer toiletries
- Hair dryer
- Separate bathtub and shower
- Iron/ironing board
- Jetted bathtub
- Daily housekeeping
- Rollaway/extra beds available
- In-room safe (laptop compatible)
- Private spa tub
- Satellite TV service
- Flat-panel TV
- Free newspaper
- In-room massage available
- Free WiFi
Where to Eat
The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only.
Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.
Zen - This restaurant specializes in Asian cuisine and serves dinner only.
24-hour room service is available.
Nearby Things to Do
A private beach and a health club are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Bicycle rentals nearby
- Aerobics on site
- Pilates classes on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Yoga classes/instruction on site
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Hot stone massage
- Deep tissue massage
- Body wraps
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. No pets and no service animals are allowed at this property.
Awards & Affiliations
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Unlimited Golf instead of Limitless Resort Credit Promotion
Unlimited Golf instead of Limitless Resort Credit Promotion
Book a minimum 3-night stay in any room category May 26, 2014-December 23, 2015 for travel December 24, 2014-December 23, 2015, forfeit the Limitless Resort Credit, and receive the following:
- Unlimited rounds of golf for all guests in the room
$1,800 Limitless Resort Credit
Book a minimum 3-night or more stay now - December 23, 2015 in any room category, for travel during the same period and chose from the following:
- Resort credit for use toward tours, Rock Spa, beauty salon treatments, golf outings, select Colin Cowie Wedding Collections, upgraded wine selection, and Rock Shots by Kodak, based on following length of stay:
- USD 500 in resort credit with a 3-night stay
- USD 750 in resort credit with a 4-night stay
- USD 1500 in resort credit with a 5-6 night stay
- USD 1800 in resort credit with a 7-8 night stay
- USD 2000 in resort credit with a 9-11 night stay
- USD 2500 in resort credit with a 12-13 night stay
- USD 3600 in resort credit with a 14+ night stay
- Unlimited rounds of golf for all guests registered in the same room in exchange for the resort credit
Music Lab Offer
Book a stay in any room/rate category and all guests 12 years and older can choose from 4 complimentary Music Lab programs, including Jam Bad, Spin Session, Roctube, and My Tracks.
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.
Unlimited Phone Calls Promotion
Book a stay in any room or rate category, for travel anytime, and all calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Offer valid for all room and rate categories. Details available at check-in. Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Other restrictions may apply.
Book a stay at this Palace resort and receive the following after arrival:
- Fruit basket or petit fours
- 1 bottle of sparkling wine
- 1 romantic candlelight dinner
- 2 t-shirts
- 10% gift shop discount with honeymooner wristband
- Use of services provided by the honeymoon desk
- Late check-out (until 6 PM) may be requested and is subject to availability