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Best Value!

Deluxe Gold

One King Bed or Two Double Beds
Max Occupancy: 4 adults
Includes: All-Inclusive
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Deluxe Platinum Grand Sky Terrace

One King Bed
Max Occupancy: 2 adults
Includes: All-Inclusive
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Deluxe Family

One King Bed or Two Double Beds
Max Occupancy: 4 adults, 2 children
Includes: All-Inclusive
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Deluxe Platinum Grand Sky Terrace - Connecting

One King Bed or Two Double Beds
Max Occupancy: 6 adults
Includes: All-Inclusive
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Resort with private beach, full-service spa

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is convenient to Dolphin Discovery and Puerto Aventuras Marina.

This 4-star resort is within close proximity of CEDAM Museum and Chac Mol.

Make yourself at home in one of the 777 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a health club. This resort also features complimentary wireless Internet access, babysitting/childcare, and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Take advantage of the resort's 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a poolside bar, or a swim-up bar.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and currency exchange. Event facilities at this resort consist of conference/meeting rooms, a ballroom, and banquet facilities. Free parking is available onsite.


All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Surcharges for bottled wine

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Entertainment

  • Onsite entertainment and activities

Not included

  • Airport transfers
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

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General

Hard Rock Hotel Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Hard Rock Hotel Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This all-inclusive resort also offers a children's club, an outdoor pool, and a health club. Complimentary parking is available on site.

  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Spa tub
  • Full-service health spa
  • Steam room
  • Sauna
  • Concierge desk
  • Health club
  • Nightclub
  • Room service (24 hours)
  • Bar/lounge
  • Self parking
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Business center
  • Banquet facilities
  • Ballroom(s)
  • Business services
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • 24-hour front desk
  • Tour assistance
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Currency exchange
  • Beauty services
  • Dry cleaning/laundry service
  • Air-conditioned public areas
  • Elevator/lift
  • Number of floors - 3
  • Tennis on site
  • Wedding services
  • Airport transportation
  • Tours/ticket assistance
  • One meeting/conference room
  • Children's club
  • Luggage storage
  • Laundry facilities
  • Arcade/game room
  • Total number of rooms - 777
  • Babysitting or childcare
  • On private beach
  • Beach umbrellas
  • Beach towels
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Massage - spa treatment room(s)
  • Free parking
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi, Free wired high-speed Internet


Parking

Free parking, Self parking


Room Amenities
  • Air conditioning
  • Ceiling fan
  • Climate control
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board
  • Jetted bathtub
  • Balcony
  • Daily housekeeping
  • Minibar
  • Rollaway/extra beds available
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • In-room massage available
  • Complimentary newspaper
  • Free Wi-Fi
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Dining

24-hour room service is available.


Entertainment

The private beach, suitable for snorkeling and kayaking, expansive gardens, kids' pool, family- friendly pool and adult-only pools and the realm of leisure possibilities are never-ending. The Teens lounge & Club opens just for teens and offers great opportunities for the younger generations to socialize and make new friends; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Rock Spa. Private beach, Outdoor freestyle pool, swim up bar, outdoor Jacuzzis, pool for scuba diving demonstration, dive tank, kayaks & snorkeling, teens lounge, 3 tennis courts, billiards, ping pong, table games, daily activities, Andromeda Disco, giant chess, bicycles, 1 multifunctional court-basketball/volleyball/soccer. Kids Club. Our luxury all inclusive resort offers the perfect setting for unforgettable family vacations. And for the enjoyment of our distinguished younger guests we offer our kids club. Play, enjoy, imagine and have fun in the tropical paradise of our all-inclusive luxury resort in Cancun, where kids are always on vacation. The Kids Club invites children from 4 to 12 years of age every day from 9:00am to 7:00pm. Professional staff at our luxury Riviera Maya resort is always ready to entertain. The Kids Club features an area for video games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.


Recreation

A private beach and a health club are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Horse riding/rental nearby
  • Fishing nearby
  • Bicycle rentals nearby
  • Aerobics on site
  • Pilates classes on site
  • Running track/path on site
  • Scuba diving on site
  • Snorkeling on site
  • Swimming on site
  • Volleyball on site
  • Yoga classes/instruction on site
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Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments
  • Body treatments
  • Facial treatments


Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

A resort fee is included in the total price displayed. No pets and no service animals are allowed at this property.


Details

Honeymoon Promotion

Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10-percent gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability.

    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.

    Upon arrival, honeymooning couples must present proof of marriage within the past year.

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

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