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Family-friendly hotel in Playa del Carmen (Avenida Constituyentes) near Playa del Carmen Main Beach

With a stay at Hacienda Paradise Boutique Hotel, you'll be centrally located in Playa del Carmen, walking distance from Nuestra Senora del Carmen Catholic Church and close to Mamitas Beach Club.

This family-friendly hotel is within close proximity of Pier Navega and Central Square.

Make yourself at home in one of the 33 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and a television in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a satisfying meal at a restaurant serving guests of Hacienda Paradise Boutique Hotel. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Continental breakfasts are available daily for a fee.

Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).

At your hotel

At your hotel

The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. This family-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Hacienda Paradise Boutique Hotel has designated areas for smoking.

  • Number of buildings/towers - 1
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 33
  • Multilingual staff
  • Concierge services
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Area shuttle (surcharge)
  • Luggage storage
  • Express check-in
  • Number of floors - 2
  • ATM/banking
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Television in lobby
  • Tours/ticket assistance
  • Designated smoking areas
  • Rooftop terrace
  • Poolside bar
  • Garden
  • Outdoor pool
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

In your room

  • Connecting/adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Balcony
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Access via exterior corridors
  • Phone
  • Minibar
  • Complimentary bottled water
  • Daily housekeeping
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • Shower only
  • Rainfall showerhead
  • Desk
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Free Wi-Fi
  • Cable TV service
  • Down comforter
  • Iron/ironing board (on request)
  • Flat-panel TV
  • HDTV
  • Individually furnished
  • Individually decorated
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Eat and drink

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nuestra Casa - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

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Relax

  • Body scrubs
  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Roll-in shower
  • In-room accessibility

The fine print for Hacienda Paradise Boutique Hotel

When you arrive

Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 3 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Diners Club, Discover, MasterCard, Visa

Your pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10, Pet maximum weight in lb is 20

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

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Fees

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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