Book your room at Grand Velas Riviera Maya - All Inclusive
Zen Grand Tower, Suite Nature ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Zen Grand Tower, Pool Suite Nature ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Ambassador Tower,Suite Ocean ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Ambassador Tower, Pool Suite Ocean FrontMax Occupancy: 4 guests (up to 3 children, 2 infants)
Grand Suite, OceanfrontMax Occupancy: 3 guests (up to 2 children)
Resort with private beach, full-service spa
Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is connected to the convention center and close to El Camaleon Golf Club and Gran Coral Golf.
This 5-star resort is within the vicinity of Tres Rios Ecopark and Guadalupe Church.
Make yourself at home in one of the 491 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and a spa tub. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of 24-hour room service.
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Playa del Carmen? This resort has 91,547 square feet (8505 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.Information missing or incorrect? Tell us!
At your hotel
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
At your hotel
Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Grand Velas Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and kayaking.
Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 5 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge. This all-inclusive resort also offers a children's club, a children's pool, and a health club. Onsite valet parking is complimentary.
Grand Velas Riviera Maya - All Inclusive has designated areas for smoking.
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
- Airport transportation (surcharge)
- Arcade/game room
- Total number of rooms - 491
- Business center
- Concierge services
- Conference space
- Dry cleaning/laundry service
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Health club
- Designated smoking areas
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Computer station
- Children's club
- Limo or Town Car service available
- Number of floors - 4
- Spa treatment room(s)
- Meeting rooms
- Multilingual staff
- On private beach
- Number of restaurants - 8
- Conference space size (feet) - 91,547
- Conference center
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Conference space size (meters) - 8505
- Number of meeting rooms - 32
- Spa tub
- Steam room
- Children's pool
- Wedding services
- Complimentary newspapers in lobby
- Beach/pool umbrellas
- Billiards or pool table
- Free valet parking
- Year Built 2009
- Number of buildings/towers - 2
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge , Wired (high-speed) Internet access - surcharge
Park your car
Free valet parking
In your room
- Premium TV channels
- DVD player
- Pay movies
- Hypo-allergenic bedding available
- Premium bedding
- Ceiling fan
- Climate control
- Air conditioning
- Coffee/tea maker
- Complimentary bottled water
- Daily housekeeping
- Turndown service
- Designer toiletries
- Jetted bathtub
- Hair dryer
- Separate bathtub and shower
- Rainfall showerhead
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Cable TV service
- Flat-panel TV
- Wireless Internet access (surcharge)
- Dial-up Internet access (surcharge)
- In-room safe (laptop compatible)
- Private spa tub
- Private bathroom
- Down comforter
- iPod docking station
- Room service (24 hours)
- Pillow menu
- Espresso maker
Eat and drink
Reservations and a dress code are required for gourmet restaurants. Dress Code: shorts, sleeveless t-shirts, sneakers, and sandals are prohibited.
Piaf - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Sen Lin - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Frida - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Cocina de Autor - This fine-dining restaurant overlooks the ocean. Reservations are required.
Lucca - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
A private beach and a health club are featured at the resort. A children's pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Volleyball on site
- Yoga classes/instruction on site
- Pilates classes on site
- Golfing nearby
- Snorkeling nearby
- Sailing nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Parasailing nearby
- Skydiving nearby
- Ecotours nearby
- Bicycle rentals on site
- Hiking/biking trails on site
- Kayaking on site
- Playground on site
- Surfing/boogie boarding on site
Grand Velas SPA has 40 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.
Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 40
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- In-room accessibility
The fine print for Grand Velas Riviera Maya - All Inclusive
When you arrive
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Rooms are divided into 3 sections. The Zen Grand Suites are located 3/4 mile from the beach and are near the convention center, spa, and a pool. Access to the beach and other sections is provided via a 24-hour hotel shuttle. Ambassador suites are arranged around the resort's main infinity pool. Grand Class suites are reserved for adults and children ages 12 and older only.
When you leave
Check-out time is noon
How you can pay
Accepted at this hotel: MasterCard, Visa
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
- New Year's Eve (31 December) Gala Dinner per adult: USD 170
- New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
- Fee for in-room high-speed Internet (wired): USD 16 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 90 per vehicle (one way)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- Grand Velas Riviera Maya - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
- The property is a member of the Leading Hotels of the World.
Free WiFi Offer!
Book a stay in any room or rate category now - December 19, 2014, for travel during January 5 - December 19, 2014 and receive the following:
- Complimentary wireless Internet access