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Room type
Best Value!

Zen Grand Tower, Suite Nature View - Special Offer..!

One King Bed or Two Queen Beds
110 square meters • Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive, Free Wireless Internet, Free Valet Parking
$925 $694 $925 $694
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Ambassador Tower,Suite Ocean View - Special Offer..!

One King Bed or Two Queen Beds
118 square meters • Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive, Free Wireless Internet, Free Valet Parking
$1,368 $1,026 $1,368 $1,026
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Grand Suite, Oceanfront - Special Offer..!

One King Bed or Two Single Beds
128 square meters • Max Occupancy: 3 adults
Includes: All-Inclusive, Free Wireless Internet, Free Valet Parking
$1,416 $1,062 $1,416 $1,062
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Ambassador Tower, Pool Suite Ocean Front - Special Offer..!

One King Bed or Two Queen Beds
Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive, Free Wireless Internet, Free Valet Parking
$1,419 $1,064 $1,419 $1,064
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Luxurious Beach Front Resort with Worldclass Design Gourmet Restaurants and Spa

Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is close to El Camaleon Golf Club and Gran Coral Golf.

This 5-star resort is within the vicinity of Tres Rios Ecopark and Guadalupe Church.

Make yourself at home in one of the 491 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), supervised childcare/activities, and babysitting/childcare.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite from a grocery store, or stay in and take advantage of the resort's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Playa del Carmen? This resort has 91,547 square feet (8505 square meters) of space consisting of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

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2012 Featured in Forbes as one of the 10 Coolest All Inclusive Resorts! Rated Five Diamonds 2011 and 2012 by AAA and member of Leading Hotels of the World, the luxurious Grand Velas Riviera Maya is one of the newest resorts, and named by Travel & Leisure the 38th in the “Best Hotels of the World” category to distinguish Riviera Maya as a premier vacation destination. Hugging the pristine white sand shore of Playa del Carmen, Mexico, the resort is the pinnacle of all - inclusive vacation luxury. Elegant suite accommodations, gourmet culinary tour dining experience, a world-class renowned deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya an ideal choice for leisure travelers, families and couples and its located just 15 minutes away from downtown Playa del Carmen and 35 minutes from Cancun ‘s Airport.This beautiful Caribbean Resort is divided into 3 luxurious sections:The Zen Grand Section is located ¾ of a mile from the beach, in the natural tropical environment of the Mayan Jungle. This family-friendly section features 206 handsomely furnished suites, each over 1000 square feet with interior Jacuzzi, all with terraces and views of the nature and water ponds, and some eve offering plunge pools. This section will enjoy the proximity to the convention center, and all guests enjoy the Zen section pool surrounded by lush vegetation. To access the beach and the Ambassador and Grand Class sections, the resort offers 2-3 minute VIP shuttle at any time of day or night.The Ambassador Section is the next area of the resort that includes 197 luxuries Ambassador Ocean View and Ocean Front suites, with more than a 1000 sq. ft., each one with terraces, sitting areas, and some with private plunge pool. These suites are conveniently arranged around the main infinity pool. Kids Club available on property for Zen Grand and Ambassador Sections, it welcomes children from 5 to 12 years old only and it’s open from 9:00 am to 10:45 pm. The exclusive Grand Class Section is designed for optimum privacy and relaxation and features 89 ultra-luxury Ocean Front Suites with more than 1300 sq. ft. Guests enjoy private terraces with plunge pools and incredible ocean views, space for in-room massage tables, and interior Jacuzzis are part of the amenities. Teenagers from 12 to 16 years old are accepted in this section if sharing the suite with their parents.

  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 491
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Beauty services
  • Business center
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Full-service health spa
  • Gift shops or newsstand
  • Grocery store
  • Hair salon
  • Health club
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Designated smoking areas
  • Tours/ticket assistance
  • Internet point
  • Children's club
  • Limo or Town Car service available
  • Number of floors - 4
  • Massage - spa treatment room(s)
  • ATM/banking
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Audiovisual equipment
  • Free parking
  • Secure parking
  • Porter/bellhop
  • On private beach
  • Conference center
  • Meeting facilities size (meters) - 8505
  • Number of meeting/conference rooms - 32
  • Meeting facilities size (feet) - 91,547
  • Private beach - direct access
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Sauna
  • Spa tub
  • Steam room
  • Supervised childcare/activities
  • Swimming pool - children's
  • Bar/lounge
  • Business services
  • Technology helpdesk
  • Television in lobby
  • Tour assistance
  • Wedding services
  • Complimentary newspapers in lobby
  • Computer rental
  • Beach/pool umbrellas
  • Billiards or pool table
  • Number of outdoor pools - 3
  • Free valet parking
  • Pool table
  • Poolside bar
  • Room service (24 hours)
  • Free guest parking during stay
  • Year Built 2009
  • Security guard
  • Garden
  • Number of buildings/towers - 2
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Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Free parking, Free guest parking during stay, Secure parking, Free valet parking

Room Amenities
  • Premium TV channels
  • DVD player
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Climate control
  • Direct-dial phone
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Slippers
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Wireless Internet access (surcharge)
  • Dial-up Internet access (surcharge)
  • Private spa tub
  • Private bathroom
  • Down comforter
  • iPod docking station
  • HBO
  • Pillow menu
  • Espresso maker
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  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf - miniature nearby
  • Golfing nearby
  • Dock nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Motor boating nearby
  • Boat launch nearby
  • Scooter/moped rentals nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Fishing nearby
  • Ecotours nearby
  • Playground on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Aerobics on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
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  • Minimum age to access spa is 18
  • Number of treatment rooms 40
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility


Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Rooms are divided into 3 sections. The Zen Grand Suites are located 3/4 mile from the beach and are near the convention center, spa, and a pool. Access to the beach and other sections is provided via a 24-hour hotel shuttle. Ambassador suites are arranged around the resort's main infinity pool. Grand Class suites are reserved for adults and children ages 12 and older only.


Check-out time is noon

Payment types

Accepted at this hotel: MasterCard, Visa


Pets allowed


Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 170
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Grand Velas Riviera Maya - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.


Free WiFi Offer!

Book a stay in any room or rate category now - December 19, 2014, for travel during January 5 - December 19, 2014 and receive the following:

  • Complimentary wireless Internet access
Full details at check-in. Other restrictions may apply.

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