Skip to main content
Beginning of main content
4.1 out of 5

"Room was fine. Parking options were extremely limited and expensive. We were told only valet was an option even though there was an option to self par ... " More

By a verified traveler on Sun 24 Sep 2023

Enter dates to see availability

Hotel Description

Historic hotel near Buckingham Fountain

Heart of Chicago

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Buckingham Fountain and Art Institute of Chicago. Also, Millennium Park is within half a mile (1 km) and Field Museum of Natural History is within 2 miles (3 km).

Multiple dining options

This historic hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Mar 31 - Apr 1

Superior Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Suite, 2 Bedrooms (Parlor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Room, 4 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 16 Max

Room, 2 Double Beds, 2 Bathrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Chicago ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Chicago

Everyone (11) Couples (4) Family (7)
4 out of 5

Posted by on Jan 3, 2024

Was this review helpful to you?
Comment from Hotel Management

Jan 9, 2024 by Hilton Chicago Team

Dear Tanisha,Thank you for sharing a four-star review of your recent stay at the Hilton Chicago.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

5 out of 5
The Friendly Staff

Posted by on Nov 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 28, 2023 by Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. It was our pleasure to provide you with the highest quality of service and accommodation.We look forward to welcoming you back soon.Hilton Chicago Team

3 out of 5
Room was fine. Parking options were extremely limited and expensive. We were told only valet was an option even though there was an option to self park.

Posted by on Sep 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 29, 2023 by Hilton Chicago

Dear Valued Guest,Thank you for your feedback. We are sorry for the inconvenience you experienced with parking space not being available. Please contact our Front Office Managers for further assistance.Hilton Chicago Team

4 out of 5

Posted by on Aug 20, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2023 by Hilton Chicago

Dear Valued Guest,Thank you for sharing a four-star review of your recent stay at the Hilton Chicago.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

3 out of 5

Posted by on Aug 7, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 8, 2023 by Hilton Chicago Team

Dear Valued Guest,We are sorry to see your rating of three. We apologize for not meeting your expectations. We strive to provide the best service and comfort to our guests and it is disappointing that we failed to win you over. We would welcome any feedback you may have so we make improvements.We look forward to hearing from you.Hilton Chicago Team

3 out of 5
The price is high per night. Arrived very late into the city but hotel did not offer a late check out. Hotel charges extra for internet access per night.

Posted by on Aug 7, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 8, 2023 by Hilton Chicago Team

Dear Valued Guest,Guest satisfaction is important to us, so we're disappointed to see your low rating due to the feedback noted above. We apologize for the inconvenience you experienced and we will work harder to ensure that we provide the best service and comfort to our guests. We wish to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

2 out of 5
Prepaid for parking with the room but there was no parking available when we arrived (right at check in time by the way). Had to park offsite and pay. Explained to the front desk but they were unwilling to reimburse even though our reservation was clearly marked with free parking. Property is nothing special. Room was loud. Overall not impressed, will not pay the premium to stay there again.

Posted by on Jul 31, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 1, 2023 by Hilton Chicago Team

Dear Valued Guest, We are sorry to see your low rating Eric. Please contact our Front Office Manager to discuss the issue with parking so we can resolve this matter. We look forward to hearing from you.Hilton Chicago Team

2 out of 5
We arrived at approximately 4pm and check in time was 3pm. The line to check in was literally 40 people deep, which I understand there was a large concert event going on. What I don’t understand is how if you reserved a room and check in is 3pm, arrived at 4, stood in 30 minute line to check in, how our room was not ready? Had to wait for it to be cleaned? Check out is 11am…..and when we left our room next morning at 9:30ish cleaning team was waiting. What is the point of reserving a room to literally not be able to get in? Sad that because it’s a big city and event going on they can just excuse this complete failure. Typically I recommend Hilton, but this I cannot. They have location going for them…that’s all.

Posted by , from APPLETON on Jul 31, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 31, 2023 by Maggie Morales

Dear Jennifer,We are disappointed to hear this. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We will share this feedback with our team members and leadership to make improvements where necessary. We hope to have the opportunity to deliver a better experience on a return visit.Sincerely,Hilton Chicago Team

5 out of 5
Excellent hotel in a great location on South Michigan in Chicago.

Posted by on Jul 25, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 25, 2023 by Hilton Chicago Team

Dear Valued Guest,We are excited to receive a five-star rating about your recent stay experienced at the Hilton Chicago. Thank you for appreciating our service and accommodations. We love that you liked our location and excellent hotel. We hope to see you again on your next visit to the windy city.Sincerely,Hilton Chicago Team

5 out of 5

Posted by , from WARMINSTER on Jul 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 25, 2023 by Hilton Chicago Team

Dear Valued Guest,We greatly appreciate the five-star rating you have shared in this review about your recent stay at the Hilton Chicago. It is always great to know when we are meeting the expectations of our guests. We look forward to your next visit, so you can enjoy another wonderful five-star experience at our hotel. Sincerely,Hilton Chicago Team

Renovations + Closures

The property will be renovating from November 13 2023 to March 3 2024 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 50 meeting rooms, and coworking spaces are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 234000 square feet (21739 square meters) and includes a conference center. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Chicago. For a fee, parking is available. This Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 234000 sq ft of conference space
  • 21739 sq m of conference space
  • Built in 1927
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.9 km / 0.6 mi)
  • Metro station: Harrison Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.

Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 32 for adults and USD 15 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 69.00 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hilton Michigan Ave
  • Hilton Chicago Cultural Mile
  • Hilton Chicago Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile Hotel
  • Hilton Michigan Ave Cultural Mile Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile Hotel
  • Hilton Chicag
  • Hilton Chicago Hotel
  • Hilton Chicago Chicago
  • Hilton Chicago Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Chicago-Hotels-Hilton-Chicago.h12570-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Hilton-Chicago.h12570-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Chicago-Hotels-Hilton-Chicago.h12570-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.