"The trip was a great experience and the staff were compassionate and empathetic to my needs because I was traveling without a cell phone. " More
Downtown Chicago stay
Within a 15-minute walk of this Downtown Chicago hotel, you'll find Columbia College Chicago and Field Museum of Natural History. Grant Park and Art Institute of Chicago are also within 2 miles (3 km).
Restaurant
A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A computer station, dry cleaning, and luggage storage are also on offer.
Feb 25, 2024 by Front Desk Supervisor
Thank you for choosing Best Western Grant Park.
Nov 20, 2023 by T. Champion
Thank you for taking the time to tell us about your stay
Nov 14, 2023 by Front Desk
Hi Timothy,On behalf of the team here at Best Western Grant Park we'd like to apologize for not meeting your standards. I hope in the future you can give us another chance to prove ourselves.
Nov 14, 2023 by Front Desk
Thank you for choosing Best Western Grant Park. We hope you will come back and see us again soon.
Sep 6, 2023 by Front Desk
Thank you so much for staying with us!
Mar 14, 2023 by J. Lara
Thank you, for telling us about your experience.
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Best Western Grant Park Hotel. Parking is available for a fee. This Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mei's - Onsite theme restaurant.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.