"Check in process was fast and easy. The hotel had ample parking with appropriate space between stalls unlike tight spaces many hotels have. The room ... " More
In shopping district
You'll find Vibra Hospital of Richmond and Henrico Doctors' Hospital within 2 miles (3 km) of this hotel. Shops at Willow Lawn and University of Richmond are also within 3 miles (5 km).
Business services
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free parking, a garden, and a snack bar/deli are also offered.
Apr 16, 2024 by BJ
Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND - WEST BROAD.It was a pleasure hosting you during your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Dec 16, 2023 by BJ
Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND - WEST BROAD.It was a pleasure hosting you during your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites.
Jul 22, 2019 by Marc
Woot Wooot 5/5 score from our friend Anonymous, yeah buddy thank you for your stay and we are always happy to have you. We hope to see you again
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad, an IHG Hotel. Free self parking is available. This Richmond hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Free long-term parking , Free self parking , Free RV, bus, truck parking
Candlewood Suites Richmond - West Broad, an IHG Hotel offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Candlewood Suites Richmond - West Broad, an IHG Hotel has a restaurant on site.
Recreational amenities at the hotel include a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.