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Knights Inn Richmond at W Broad St

2-star property
7201 W Broad St, Richmond, VA 1-855-201-7819
2.7 out of 5
See all 11 travelocity Reviews

"The staff was nice. Check in was quick and the rooms were nice and clean. The showers are awesome. " More

By a verified traveler on Thu 31 Jan 2019

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Hotel Description

Hotel near University of Richmond in Richmond

Near the airport

Within 3 miles (5 km) of this Richmond hotel, you'll find Virginia Hospital & Health and Henrico Doctors' Hospital. Vibra Hospital of Richmond and Shops at Willow Lawn are also within 3 miles (5 km).

Renovated in 2024

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. The front desk is staffed around-the-clock and laundry facilities are on offer.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 26 - Apr 27

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

HomeTowne Studios by Red Roof Richmond, VA - W Broad St ratings based on 11 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for HomeTowne Studios by Red Roof Richmond, VA - W Broad St

Everyone (8) Couples (2) Family (1)
3 out of 5

Posted by on Feb 7, 2022

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1 out of 5
Knights inn is a dump the room was very unclean, fridge was nasty. Breakfast was nothing one kind of cereal and some old bread for toast

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 16, 2019 by Guest Relations

We appreciate you taking the time to bring your concerns to our attention. Please accept our apologies for the overall cleanliness of your room, as it is not typical nor reflective of our high standard. Our team has been notified of the issues and will address them as soon as possible. In the future, we'd be honored if you allowed us another chance to change your perceptions.

2 out of 5
Bathroom needs complete renovation. Was in very poor condition

Posted by on May 3, 2019

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Comment from Hotel Management

May 5, 2019 by bob

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

2 out of 5
The price was reasonable but it lacked towels and wash cloths, missing fire alarm as well as damaged curtains.

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 23, 2019 by bob

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

5 out of 5
The staff was nice. Check in was quick and the rooms were nice and clean. The showers are awesome.

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 23, 2019 by bob

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Will definately return. The staff was awesomr and quick with check in.

Posted by on Jan 7, 2019

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Comment from Hotel Management

Feb 23, 2019 by bob

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Room was filthy, bed sheets had burn marks and toe nails, when asking staff for clean sheets was given a attitude and told there were no cleqn sheets or pillows, bathroom was filthy and floor, breakfast was disgusting couldnt even recognize what was being served, horrible horrible experience, health department should be called!

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 9, 2018 by bob

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Clean & cheap but don’t count on breakfast

The breakfast was one type cereal and toast. Pretty sad. However, the rest of our stay was enjoyable and we have no complaints. It’s not in perfect condition but the bed was comfortable and the heat worked well.

Posted by on Feb 16, 2018

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Comment from Hotel Management

Feb 20, 2018 by bob

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

3 out of 5

Upgrade

Nice size room for the price but bathroom is horrible. Walls had stuff on them as well as the front door.

Posted by , from Richmond VA on Dec 13, 2017

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Comment from Hotel Management

Dec 19, 2017 by bob

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5

Definitely not as rated

Pros: Staff OK. Good location. Reasonably quiet room in spite of room being near the main street. Building in OK condition.
Cons: Large black ant like insects in room. Gunk stains and buildup on tables. No tissues. Holes in linen. Very low quality Spartan breakfast. Black mold.
Location: Good access to restraunts
Definitely not a 3.2 hotel. Rooms have a lot of significant issues including black mold and insects.

Posted by , from North Carolina on Nov 13, 2016

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About the Knights Inn Richmond at W Broad St

Location 7201 W Broad St, Richmond, VA 23294

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly HomeTowne Studios by Red Roof Richmond, VA - W Broad St also features a vending machine, laundry facilities, and express check-out. Free self parking is available. A complete renovation of HomeTowne Studios by Red Roof Richmond, VA - W Broad St was completed in March 2024. Smoking is allowed in designated areas at this Richmond hotel.

  • 49 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Richmond Staples Mill Road Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

HomeTowne Studios by Red Roof Richmond, VA - W Broad St offers 49 air-conditioned accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hotel Richmond
  • Baymont Inn Richmond
  • Knights Inn University Richmond Hotel
  • Baymont Inn And Suites Richmond
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.