"So the hotel and staff are great. I specifically picked a hotel that had a free airport shuttle, on Expedia website it says they have one, that is fre ... " More
City center stay
Your stay at this South Richland hotel places you within 2 miles (3 km) of Columbia Center Mall and Three Rivers Convention Center. Also, Toyota Center is within 2 miles (3 km) and Columbia Point Golf Course is within 6 miles (10 km).
Free perks
This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.
Nov 1, 2023 by Hotel Management
Dear Jean, Thank you for your positive rating response. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland
Jul 24, 2023 by Hotel Management
Hello Jason, Thank you for taking the time to leave feedback for your stay. We apologize for the mis-information on the shuttle. We will be sure to review all of our hotel partner sites to ensure they are displaying accurate amenity offerings. - Holiday Inn Express & Suites Richland
Mar 31, 2022 by Hotel Staff
Hello Samantha, Thank you for providing feedback on your recent stay. We are glad you were able to enjoy the hotel's hot breakfast and that you found the hotel clean and comfortable. We hope to see you again soon.
May 2, 2020 by Team Member
We appreciate the 4 star review. Sometimes we have had people give us "1-star" as they meant to say we were the #1 hotel they have stayed at. So we appreciate those "1-star" reviews as well!
Holiday Inn Express & Suites Richland, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland, an IHG Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This Tuscan-style Richland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free long-term parking , Free self parking , Free RV, bus, truck parking
Holiday Inn Express & Suites Richland, an IHG Hotel offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 5:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Holiday Inn Express & Suites Richland, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.