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"Don't let the facade fool you. They are currently renovating the property. We were recently there on a road trip to see family. The room we stayed in ... " More

By a verified traveler on Sun 15 Oct 2023

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Hotel Description

Hotel perfectly located for exploring Richland

Heart of Richland

Within a 5-minute walk of this Richland hotel, you'll find Columbia River and Howard Amon Park. Kadlec Regional Medical Center and Fresenius Medical Care at Lourdes Health Network are also within half a mile (1 km).

Terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a picnic area, and laundry facilities are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$83* Per night/room Mar 31 - Apr 1

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Design Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Richland Inn and Suites ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Richland Inn and Suites

Everyone (6) Couples (1) Family (3)
5 out of 5

Posted by on Nov 4, 2023

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5 out of 5
Don't let the facade fool you. They are currently renovating the property. We were recently there on a road trip to see family. The room we stayed in was great with modern fixtures. The parking lot was easy to get in and out of and you were about five-minute drive to grocery stores. Would stay again if in the area.

Posted by on Oct 15, 2023

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Comment from Hotel Management

Oct 16, 2023 by Amalia

Thank you for staying with us! we hope to see you back soon!

4 out of 5
Very clean and comfy

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Marce

Thank you for your feedback, We hope to see you back soon!!!

1 out of 5
After reading some other reviews, I guess I'm glad there weren't bedbugs! Should have read the reviews before! I agree, this place is terrible. Even the staff dislike the new owner! Really odd to have $100 deposit charged! Luckily, I was able to get it refunded, but the check out process took 30mins☹ I was late for the event I came into town for! The ice machine, though located on the set of a horror film (see photo) worked well. My door did lock, but the room was in VERY poor shape. Bed was all right, but not great. The shower wasn't clean and looked...well see the photo. Again, glad I only stayed 1 night and didn't NEED to shower. Seems like new owner cares about money more than providing decent rooms. DO NOT STAY HERE!!!

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jul 1, 2022 by Daina

Dear guest; I apologize for the inconvenience, hope you will re consider in stay with us again in the near future.

3 out of 5
I like that it is easy access to main road. Near a restaurant. I don't like all the dust and needs landscaping.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 27, 2021 by Daniel

thank you for an honest review. The tri cites is known for the dust & allergies & we deferntaly get on that landscaping.

1 out of 5

Posted by on Dec 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Marce

Thank you for your feedback

4 out of 5

Richland Inn

The room was clean and comfortable. It is an older motel but for the rate it was nice. The wifi was fast and reliable, better than a lot of the upscale hotels I have used. The staff was helpful, overall it was a pleasant stay.

Posted by , from Snoqualmie on Jun 12, 2017

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2 out of 5
Noisy; toilet didn't stop running; paint is poor condition. Scissors taken to curtains to fit; just not nice at all

Posted by on May 28, 2017

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2 out of 5
Took 30 minutes to find my booking. Key card didn't work and they never gave me on that did..

Posted by , from tri cities washington on Nov 8, 2015

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:

  • Outdoor pool

Property Features

As a guest of Richland Inn and Suites, you'll find a terrace, barbecue grills, and a vending machine. Public spaces have free WiFi. Richland Inn and Suites also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free.

  • 44 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Richland Inn and Suites offers 44 air-conditioned accommodations with hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

  • Refrigerator
  • Microwave
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: USD 30.00 for check-in between 11:00 AM and 1:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richland Inn and Suites Hotel
  • Bali Hi Motel Richland
  • Bali Hi Richland
  • Knights Inn Richland Hotel
  • Richland Inn and Suites Richland
  • Richland Knights Inn
  • Richland Inn and Suites Hotel Richland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Richland Inn and Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.