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4.0 out of 5

"The food and drink service was horrible, the staff there would take over an hour to serve and made me late to my meetings " More

By a verified traveler on Sat 22 Jul 2023

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Hotel Description

4-star hotel near Plaza San Martin

El Centro stay

Within a 15-minute walk of this El Centro hotel, you'll find Plaza San Martin and Galerias Pacifico. Centro Cultural Kirchner and Colón Theatre are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Classic Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Apr 2 - Apr 3

Club Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (San Martin)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Sheraton Buenos Aires Hotel and Convention Center ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Buenos Aires Hotel and Convention Center

Everyone (2) Family (1)
5 out of 5
The food and drink service was horrible, the staff there would take over an hour to serve and made me late to my meetings

Posted by , from FLAGSTAFF on Jul 22, 2023

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Comment from Hotel Management

Jul 24, 2023 by YC

I am really sorry to read about your experience Candi.I will share your comments with our Food & Beverage Manager.

5 out of 5
The air conditioner of room . I could not choose the temperature perfect to me

Posted by on Feb 25, 2020

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4 out of 5

Sheraton San Martín Buenos Aires

Pros: Great location, nice lobby.
Cons: Need to improve check-in and check-out.
Location: Two block from Calle Florida were you can shop and walk to Gallerias Pacifico Mall. Also near Puerto Madero
Nice hotel and very well located down town Buenos Aires. Near from puerto Madero and Calle Florida were you can walk safely.

Posted by , from costa rica on Jan 2, 2018

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Comment from Hotel Management

Jan 6, 2018 by YC

Thanks very much Ronald for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.

3 out of 5

Great location

Pros: Free breakfast, Quiet
Cons: No free Internet
This hotel is excellently located. You can walk to many of the popular areas from here. The hotel was beautiful but the room needed a little tlc

Posted by , from Brasil on Oct 18, 2012

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5 out of 5

This hotel is in a great location.

Pros: Close restaurants, Free Internet
The hotel staff and service was excellent. The hotel was in a great location within walking distance to shops, restaurants etc.

Posted by , from Houston, TX on Feb 3, 2011

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2 out of 5

sheraton hotel plaza san martin

the place is pretty bad. overpricedand service is not good. we will never stay there again .

Posted by on Nov 23, 2009

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About the Sheraton Buenos Aires Hotel and Convention Center

Location San Martin / 1225 1275, Buenos Aires, Capital Federal 1104

Property Features

Sheraton Buenos Aires Hotel and Convention Center offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Sheraton Buenos Aires Hotel and Convention Center. For a fee, parking is available. This 4-star Buenos Aires hotel is smoke free.

  • 740 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Buenos Aires Retiro Station (1.1 km / 0.7 mi)
  • Metro station: Catalinas Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Buenos Aires Hotel and Convention Center offers 740 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Buono Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - Onsite bar.

Pool Snack - This restaurant serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires valid identification for all guests at check-in, regardless of age.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 9 for children
  • Self parking fee: USD 10 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buenos Aires Hotel Sheraton
  • Buenos Aires Sheraton
  • Buenos Aires Sheraton Hotel
  • Hotel Buenos Aires Sheraton
  • Hotel Sheraton Buenos Aires
  • Sheraton Buenos Aires
  • Sheraton Buenos Aires Hotel
  • Sheraton Hotel Buenos Aires
  • Sheraton Buenos Aires Hotel and Convention Center Hotel
  • Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

You should know

  • The seasonal pool will open in October and close in February.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.