"I like the fact of the inn Kitchen However the Room Is to Smoky I have Asthma not much Sleep but overall a Great Place Staff is Amazing " More
North Hills stay
With a stay at this North Hills hotel, you'll be within half a mile (1 km) of Duke Raleigh Hospital and 2 miles (3 km) of Duke university affiliated physicia. North Hills Shopping Center and Raleigh Flea Market are also within 3 miles (5 km).
Free breakfast
This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.
Mar 8, 2024 by GM
Dear Beverley ,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do.Thank you for your time and we hope that you have a great day.
Dec 24, 2022 by Hotel Management
Dear Richard, We are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
Jun 28, 2021 by Hotel Management
Thank you for making Extended Stay America a part of your travel plans. It was delightful to read that you thoroughly enjoyed your stay and that you were happy with our service and accommodations. Your review is highly appreciated, and we look forward to seeing you again. Sincerely, Hotel Management
Mar 7, 2021 by Hotel Management
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a nice experience with us and that you were impressed with our courteous associates and fully-equipped kitchen. However, we regret the issue you had in your suite. We only wish we had the opportunity to resolve this issue while you were here and would have moved you to another room upon request. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Mar 18, 2020 by Hotel Management
Thank you for your review. We are sorry for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We also apologize for the smoke odor you encountered while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Jan 6, 2020 by Hotel Management
It was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your rooms while you were here and regret the discomfort caused to you. Your feedback about odor and cleanliness issues have been discussed with the head of our housekeeping team so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. Please consider a return visit to our hotel so that we can improve our impression on a future date. Sincerely, Hotel Management
Nov 16, 2018 by Hotel Management
Jacqueline, you are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites North Raleigh Wake Towne Dr also features a vending machine, coffee/tea in a common area, and laundry facilities. This Raleigh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Extended Stay America Suites North Raleigh Wake Towne Dr offers 71 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.