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"Everything was great except no fridge or microwave... " More

By a verified traveler on Mon 08 Apr 2019

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Hotel Description

3-star spa hotel near Manuel Antonio National Park

Oceanside stay

You'll find Marina Pez Vela and Nahomi Park within a 15-minute walk of this Quepos hotel. Rancho Tipico don Juan and Manuel Antonio Expeditions are also within 2 miles (3 km).

Casino, dining

This hotel features a casino, a full-service spa, and a restaurant. Enjoy the outdoor pool and free perks like local cuisine breakfast and WiFi in public areas. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$84* Per night/room Apr 22 - Apr 23

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Best Western Hotel & Casino Kamuk ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Hotel & Casino Kamuk

Everyone (2) Couples (2)
4 out of 5

Posted by on Feb 5, 2023

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Comment from Hotel Management

Feb 8, 2023 by Gerente de Operaciones

Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5

Posted by on Jan 18, 2023

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5 out of 5

Posted by , from riverdale on Jul 22, 2022

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5 out of 5
Everything was great except no fridge or microwave...

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Cynthia Rodriguez.

Goo Morning. We appreciate your comment.

5 out of 5

THE ENGLISH-SPEAKING STAFF WERE VERY FRIENDLY & HELPFUL.

Pros: Free breakfast, Close restaurants, Free Internet, wonderful staff
Cons: quepos is a loud party town
FOR THE PRICE, THIS WAS AN AMAZING VALUE. THE ROOM WAS CUTE AND CLEAN, THE BREAKFAST WAS VERY GOOD, AND INCLUDED. IT WAS JUST ABOUT LIKE A BEST WESTERN IN THE STATES, AND IT SEEMED THAT THEY WERE WORKING ON UPGRADING AND MAKING IMPROVEMENTS. THE STAFF WAS VERY HELPFUL. .. JUST SO EAGER TO PLEASE. THE BUS TO THE GORGEOUS NATIONAL PARK IS 5 MINUTES AWAY, AND COSTS 55 CENTS. THE PARK IS A STUNNING BIT OF PARADISE. ZIPLINE AND OTHER TOURS ARE MINUTES AWAY AND THE FRONT DESK IS SO WILLING TO BOOK FOR YOU. I LOVED MY 4 DAYS HERE.

Posted by on Mar 4, 2013

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1 out of 5

run as far as you can

read the previous review. Right on target! We thought that we could trust a Best Western hotel, and know what to expect. besides the sign, nothing else is like the hotel chain. The way to Manuel Antonio has lots of hotels with a wide price range. Any of them must be better than this!

Posted by on Aug 1, 2012

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1 out of 5

Don't Do It!

Cons: Nothing close, Noisy, Poor breakfast
I already had a sense of what I was walking into when I booked this hotel judging from other reviews, but I didn't expect it to be quite so bad. First, it is noisy 24/7. Street noise, casino noise, you name it and you won't be able to get away from it. The service was pretty much non-existent, and when you did seek someone out for assistance, they were uninformed and snarky. The rooms are very small, with dirty carpet, adjoined balconies with your neighbor, and nasty, rent by the hour linens. The casino is just a front for other activities that Quepos offers, and if you have the right amount of money you will get lucky, if you know what I mean. I sat down and played a few hands of texas hold'em, after I won a few hands, the next time I won, the dealer awarded the pot to a local with a pair of 7's over my straight. Very shady employees, very shady location, very shady hotel. Don't Do It! You will be much better served by driving down the road towards Manuel Antonio Park, where it is much quieter, equally priced, and much more "Costa Rican". Plenty of hotels elsewhere, avoid this one at all costs.

Posted by , from Colorado Springs on Apr 13, 2012

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About the Best Western Hotel & Casino Kamuk

Location Ave Central, Quepos, Puntarenas 60601

Property Features

Best Western Hotel & Casino Kamuk offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A casino, spa services, and a library are also featured at Best Western Hotel & Casino Kamuk. Smoking is allowed in designated areas at this 3-star Quepos hotel.

  • 44 guestrooms or units
  • 4 levels
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Casino
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Best Western Hotel & Casino Kamuk offers 44 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.

Restaurant Bar Mira Olas - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Kayaking nearby
  • Motor boating on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Best Western Casino Kamuk
  • Best Western Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk
  • Best Western Hotel & Casino Kamuk Quepos
  • Best Western Hotel Kamuk
  • Casino Kamuk
  • Kamuk
  • Best Western Hotel Casino Kamuk Quepos
  • Best Western Hotel Casino Kamuk
  • Best & Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk Hotel
  • Best Western Hotel & Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk Hotel Quepos

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.