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4.4 out of 5

"Super safe and nice Hotel! " More

By a verified traveler on Mon 01 Jan 2024

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Hotel Description

Enjoy 2 restaurants at this 4-star Quarto d'Altino hotel

Close to airport

You'll be within 2 miles (3 km) of Sile River Regional Nature Park and 6 miles (10 km) of Ca' Noghera Casino of Venice with a stay here. Villa Salus Hospital is within 9 miles (15 km) and Porte di Mestre Shopping Center is within 12 miles (20 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a terrace are also offered.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Apr 14 - Apr 15

Standard Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Venice East, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Venice East, an IHG Hotel

Everyone (16) Couples (3) Family (6)
5 out of 5
Super safe and nice Hotel!

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 5, 2024 by Marina Brusa - Hotel Manager

Dear JOSE,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind RegardsMarina BrusaHotel Manager

4 out of 5
N/A

Posted by on Sep 26, 2023

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Comment from Hotel Management

Sep 30, 2023 by Marina Brusa - Hotel Manager

Dear Jay,thank you for your feedback!Best regardsMarina Brusa - Hotel Manager

5 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Sep 22, 2023 by Marina Brusa - Hotel Manager

Dear Whitney,thank you so much for your feedback!Best regardsMarina Brusa - Hotel Manager

5 out of 5
The property was quite nice. However, the staff on call on my arrival date of 8/27/2023, were somewhat unresponsive. Further we tried from the states until we arrived to arrange for a pickup from Marco Polo Airport and no one answers the phone, though this a service that they provide. We had to incur addition cost to rent a driver.

Posted by , from Palmetto on Aug 28, 2023

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5 out of 5
Good location

Posted by , from Bothell on Aug 9, 2023

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Comment from Hotel Management

Aug 11, 2023 by Marina Brusa - Hotel Manager

Dear Sybila,thank you so much for your amazing feedback!We look forward to welcoming you againSincerelyMarina Brusa - Hotel Manager

3 out of 5
A fire alarm went off early morning. There is no way to contact the front desk to ask about the alarm, no one contacted us to let us know it wasn't an emergency, there was nobody from the hotel staff out front to direct people who were evacuating the hotel, and no one checked to make sure all guests were evacuated. We found out later someone had lit a cigarette in their room so no true emergency but it was poorly handled by the staff on duty that morning.

Posted by on Jun 13, 2023

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5 out of 5
Very convenient to the train station and excellent airport shuttle service

Posted by on May 17, 2023

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Comment from Hotel Management

May 21, 2023 by Marina Brusa - Hotel Manager

Dear Kathy,thank you for your feedback!We look forward to welcoming you againBest regardsMarina BrusaHotel Manager

4 out of 5
I thought the front desk and lobby bar was extremely understaffed

Posted by on May 10, 2023

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Comment from Hotel Management

Jun 17, 2023 by Marina Brusa - Hotel Manager

Dear ROGER,thank you for your positive feedback.Best regardsMarina BrusaHotel Manager

5 out of 5
Perfect location for taking the train to Venice. 30 minutes to get there and they also have a free shuttle to the airport. Was very happy with my stay.

Posted by on May 3, 2023

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Comment from Hotel Management

May 4, 2023 by Marina Brusa - Hotel Manager

Dear Patricia,thank you for your amazing feedback!We are glad to know that you enjoyed your stay with us.We look forward to welcoming you again as soon as possibleBest regardsMarina BrusaHotel Manager

5 out of 5
The hotel was convenient. Also the hotel has fre shuttle to the airport. This hotel was modern (it didn’t have a generator in the room!)

Posted by on Oct 27, 2022

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About the Crowne Plaza Venice East, an IHG Hotel

Location Viale Della Resistenza 18/20, Quarto d'Altino, VE 30020

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the business-friendly Crowne Plaza Venice East, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. The property offers extended parking privileges. This 4-star Quarto d'Altino hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2004
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Quarto d'Altino Station (2 km / 1.2 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle and ferry terminal shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Venice East, an IHG Hotel offers 153 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Quarto d'Altino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Il Campiello - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Accademia - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Ca d Oro - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Crowne Plaza Venice East, an IHG Hotel offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 15
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.0 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza East Venice
  • Crowne Plaza Venice
  • Crowne Plaza Venice East
  • Crowne Plaza Venice East Hotel
  • Crowne Plaza Venice East Hotel Quarto d'Altino
  • Crowne Plaza Venice East Quarto d'Altino
  • Venice Crowne Plaza
  • Venice East Crowne Plaza

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.