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Hotel Description

All-inclusive beachfront property with 2 outdoor pools

Beachside getaway

With a stay at this Uvero Alto property, you'll be within half a mile (1 km) of Sirenis Aquagames Water Park and 9 miles (15 km) of Macao Beach. Cana Bay Golf Club is within 16 miles (25 km) and Downtown Punta Cana is within 20 miles (32 km).

All-inclusive

This smoke-free property features free water park access, a full-service spa, and 9 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Suite (RENOVATED)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Family Suite 1 Bedroom, Garden View Quadruple

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Romantic Double Room, 1 King Bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive ratings based on 73 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Everyone (12) Couples (5) Family (34)
3 out of 5
Upon check out, they pulled up this app and told me to mark excellent in order to receive the checkout ticket for the transfer company. I told them I’d prefer to write a review at home they rolled thier eyes. Nothing like putting pressure on me. Sit down restaurants are only open at night, it would be nice to have a sit down place for lunch instead of a buffet. Service at the restaurants were either excellent, or not at all. There was no in between. I strongly suggest the hibachi place, our family loved it, and they were so entertaining. Avoid the outdoor buffets, flies were all over the food, they never covered it. I also wonder about maintaining temperatures at all the buffets, nothing ever seemed hot. Lines for the bars (especially beach side) were very long. 20 minutes on average for a drink. There was often 3 to 4 people behind the bar, but only one would make drinks. My bathroom was dirty. I told the “concierge” & explained the condition when I first arrived, they said they would clean it, and never did. Also, when booking on this app, make sure to really look at the type of room you are booking. For some reason they said, I booked a handicap room, that was not my intention nor did I think I did but we got it anyways. This made for a lot smaller living room with less places for people to sleep. I felt crammed in the entire trip. Overall a very mid place.

Posted by on Mar 14, 2024

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Comment from Hotel Management

Mar 14, 2024 by Josué Santos

Dear Danelle, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort. We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service

5 out of 5
Very good food, staff, and grounds. Will stay again.

Posted by on Mar 12, 2024

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Comment from Hotel Management

Mar 12, 2024 by Josué Santos

Dear James, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort. We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service manager.

2 out of 5

Posted by , from CLARKSTON on Mar 5, 2024

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Comment from Hotel Management

Mar 6, 2024 by Josue Santos

Dear Gregory, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort. We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service manage

5 out of 5
All perfect

Posted by on Mar 2, 2024

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Comment from Hotel Management

Mar 2, 2024 by Josue Santos, Guest Service manager.

Dear Allison, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort. We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service manager.

5 out of 5
We had a wonderful stay. My family, fully enjoyed our time here and would come back again.

Posted by on Feb 23, 2024

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Comment from Hotel Management

Feb 23, 2024 by Josue Santos

Dear Miriah , please accept our warm thanks for taking the time to share your review with the virtual community about our Grand Sirenis Punta & Aquagames hotel. Thank you for giving us the highest score! We are delighted that you enjoyed your stay at the Grand Sirenis Punta Cana Hotel. We are delighted to know that we met your expectations. We hope to see you again soon for another amazing experience. Kind regards, Josue Santos, Guest service manager

5 out of 5
Beach and pool were fabulous!

Posted by on Feb 21, 2024

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Comment from Hotel Management

Feb 21, 2024 by Josue Santos

Dear Daniella N, please accept our warm thanks for taking the time to share your review with the virtual community about our Grand Sirenis Punta & Aquagames hotel. Thank you for giving us the highest score! We are delighted that you enjoyed your stay at the Grand Sirenis Punta Cana Hotel. We are delighted to know that we met your expectations. We hope to see you again soon for another amazing experience. Kind regards, Josue Santos, Guest service manager

5 out of 5
Very nice

Posted by on Feb 21, 2024

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Comment from Hotel Management

Feb 21, 2024 by Josue Santos

Dear Andrew , please accept our warm thanks for taking the time to share your review with the virtual community about our Grand Sirenis Punta & Aquagames hotel. Thank you for giving us the highest score! We are delighted that you enjoyed your stay at the Grand Sirenis Punta Cana Hotel. We are delighted to know that we met your expectations. We hope to see you again soon for another amazing experience. Kind regards, Josue Santos, Guest service manager

5 out of 5
Everything was great except for the checkout process. Took much too long and about 4-5 people to process the payment for the spa services we charged to the room. Really stressful as we were eager to leave for the airport on time.

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 19, 2024 by Josue Santos

Dear Allison , Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort. We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service manager

4 out of 5
Definitely need ATM in USA currency

Posted by on Feb 5, 2024

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Comment from Hotel Management

Feb 7, 2024 by Guest service manager

Dear Rebecca Ann, Please accept our warm thanks for taking the time to share your review with the virtual community about our Grand Sirenis Punta & Aquagames hotel.Thank you for giving us the highest score! We are delighted that you enjoyed your stay at the Grand Sirenis Punta Cana Hotel. We are delighted to know that we met your expectations. We hope to see you again soon for another amazing experience!"Kind regards,Josue santos, Guest service manager

5 out of 5
We had a great time. Staff was very friendly and attentive. We had stayed at the sirenis in Mexico so decided to try here. Certainly recommend!

Posted by , from WATERLOO on Jan 22, 2024

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Comment from Hotel Management

Jan 23, 2024 by Josue Santos, Guest Service manager.

Dear Adam, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at Grand Sirenis Punta Cana Resort.We deeply regret that you have not found all the aspects to your liking and we wish to apologize for any other inconvenience you have experienced. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve.We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Best regards Josue Santos, Guest Service manager.

About the Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Location Playa De Uvero Alto, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals and snacks included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Snorkeling

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Snorkeling excursions
  • Tennis lessons
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Room service during certain hours
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 813 guestrooms or units
  • 3 levels
  • 32 buildings
  • 9 dining venues
  • 2 swim-up bars
  • 12 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.

Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Le Relais Gourmand (Cost) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts local currency (DOP) only for all onsite payments.

Guests will receive key retrieval information.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Waterpark hours of operation and services may change during the season without prior notice.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.