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"This property is the most impressive I’ve ever stayed. We have stayed at many resorts all inclusive and not all inclusive…. This Paradisus Real was th ... " More

By a verified traveler on Fri 09 Jun 2023

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Hotel Description

5-star luxury property near Cocotal Golf and Country Club, connected to a shopping center

Beachfront retreat

With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, an attached winery, and a full-service spa. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Junior Suite Garden View Adults Only

Bed Count 1 King Bed Maximum Occupancy 3 Max
$615* Per night/room Apr 7 - Apr 8

Junior Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

The Reserve Presidential Suite Ocean Front Adults Only

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Reserve Adults Only Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Reserve Deluxe Roulette Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Paradisus Palma Real Golf & Spa Resort All Inclusive ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradisus Palma Real Golf & Spa Resort All Inclusive

Everyone (3) Couples (1) Family (2)
1 out of 5

Posted by on Jan 26, 2024

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Comment from Hotel Management

Jan 29, 2024 by Guest Service Center Management

Dear Karen Mireya,Thank you for sharing your experience with us.We regret to know your stay was not ideal ant that the service and attention provided did not surpass your expectations. We would have loved to know more details on the areas and services you feel we should improve. Still, we invite you to visit us again so we can show you the changes we are constantly making.Best regards.

5 out of 5

Posted by , from DETROIT on Nov 19, 2023

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Comment from Hotel Management

Dec 26, 2023 by Guest Service Center Management.

Dear Michele,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards

1 out of 5

Posted by on Oct 26, 2023

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Comment from Hotel Management

Dec 26, 2023 by Guest Service Center Management.

Dear Marc,Thank you for sharing your experience with us.We regret to know your stay was not ideal ant that the service and attention provided did not surpass your expectations. We would have loved to know more details on the areas and services you feel we should improve. Still, we invite you to visit us again so we can show you the changes we are constantly making.Best regards.

5 out of 5
This property is the most impressive I’ve ever stayed. We have stayed at many resorts all inclusive and not all inclusive…. This Paradisus Real was the cleanest/ absolutely most wonderful staff. Jorge the activities guy got us anything we needed. When we needed a basketball- he searched for one and provided. Omar took us anywhere we needed to go… without waiting on the transportation. Our concierge ~Miguelito Cuevas was also incredible. Make sure you book your restaurant reservations when you arrive for each night. The Mexican is delicious. The Asian was our favorite. The bar tenders were fun and happy and very quick. The cleanliness was SPOTLESS in room and all over entire resort. I did a spa treatment and the staff was so kind and cheerful and helpful. Loved our entire experience! We did the casino- had to take a golf cart ride to casino and basketball courts and tennis. A nice 3-4 minute ride. Myself and my two sons (18 and 19) had a great trip. When I couldn’t find something the entire staff would walk us to the area. The activities were fun. But not a lot of them.

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 13, 2023 by Guest Service Center Management.

Dear Mary, Thank you for sharing your wonderful feedback about your stay at Paradisus Real. We are thrilled to hear that you had such a positive experience and that our staff went above and beyond to ensure your comfort and satisfaction.We are glad that Jorge, Omar, and Miguelito provided exceptional service and were able to assist you with your needs throughout your stay. It's great to know that our team members were attentive and helpful in making your vacation enjoyable.We appreciate your comments about the cleanliness of our resort. Our dedicated housekeeping team works hard to maintain a high standard of cleanliness throughout the property, and we are glad that it was evident during your stay.We're delighted to hear that you enjoyed the dining options at our various restaurants, with the Mexican and Asian restaurants being your favorites. It's also great to know that the bar staff provided friendly and efficient service.We apologize if you felt there were not many activities available. We strive to provide a range of entertainment and activities for our guests, and we appreciate your feedback as we continuously evaluate and enhance our offerings.Thank you once again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you and your family back for another memorable stay at Paradisus Real.Kind regards, Guest Service Center Management.

3 out of 5
Property is nice and rooms are clean and updated. Pools are good and beach access is great. Service was good and my concierge helped anytime I reached out. Now the bad: Food is horrible. Went with a group and everyone came back sick and are still sick post 7 days return. Other issue I had, was pre booking communication. Once you book your on your own, they got your money. If you book and need to speak with someone to update/change, good luck…. I tried to reach out 4 months before arrival and update a reservation and the resort never sent a response back and ignored my multiple emails/messages/calls (Travelocity literally shows you they read your message lol). It was only when I arrived at the resort I was able to upgrade my reservation…. Not ideal in 2023 this couldn’t be done by a simple email reply. It was okay. The hassle to update booking and getting my whole party sick afterwards is the tipping point. I don’t ever plan on returning back to Paradisus and will reconsider any Meliá owned resort in the future.

Posted by on Feb 23, 2023

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Comment from Hotel Management

Feb 24, 2023 by Guest Service Center Management

Dear Andre, First and foremost, we would like to thank you for choosing our hotel as a vacation destination and for taking the time to share your comments regarding your visit.Thanks for delight in the beauty of our property surrounded by beautiful gardens, amazing pools and our special beaches that immerse you in the tropical lifestyle.We are pleased to note your positive comments about the attention provided by our team, distinguished by their excellence and attention to detail. It is always a pleasure to know that we have fulfilled our goal of creating unbeatable stays.On the other hand, we regret that our buffet options were not to your satisfaction. Our chefs are passionate about preparing and serving authentic local and international cuisine to meet the preferences of all our guests. We lament that our varied high-quality gastronomic offer did not meet your expectations. Please be assured that we will share your comments with our F&B Management for review.Permit us to express our most sincere apologies for the situations encountered during your stay. We are very concerned to hear about your disappointment and the disconcerting experience you faced despite our efforts to make your stay a positive experience.We sincerely hope to have the pleasure of welcoming you again to experience these improvements. Kind regards, Guest Service Center Management.

About the Paradisus Palma Real Golf & Spa Resort All Inclusive

Location Playa de Bávaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Surfing/body boarding
  • Golf
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Rowing/canoeing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Surfing/bodyboarding not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 596 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • Meeting rooms
  • 69277 sq ft of conference space
  • 6436 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 11
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Free area shuttle, beach shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

A private beach, 4 outdoor tennis courts, and a health club are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Swimming nearby
  • Bicycle on site
  • Game drive nearby
  • Safari nearby
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Pilates classes on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Sailing on site
  • Scuba diving on site
  • Surf lessons - nearby
  • Scooter/moped rentals nearby

Spa Services

Yhi Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Contactless check-out is available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradisus Golf
  • Paradisus Palma Real All Inclusive
  • Paradisus Palma Real Golf
  • Paradisus Real
  • Paradisus Real Palma
  • Paradisus Palma Real Golf Resort All Inclusive Punta Cana
  • Paradisus Palma Real Golf Resort All Inclusive
  • Paradisus Palma Real Golf All Inclusive Punta Cana
  • Paradisus Palma Real Golf Spa Resort All Inclusive
  • Parasus Palma Real Inclusive
  • Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.