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"the consistent golf cart transportation always being available was very good to get from place to place! was a big time saver to enjoy the most of our ... " More

By a verified traveler on Mon 27 Nov 2023

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Hotel Description

4-star all-inclusive property near Cana Bay Golf Club, connected to a shopping center

Beachfront retreat

With a stay at this Bávaro property, you'll be within half a mile (1 km) of Punta Blanca Golf Course and 2 miles (3 km) of Arena Gorda Beach. Cana Bay Golf Club and Splash Water Park are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Grand Punta Cana - All Inclusive ratings based on 29 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bahia Principe Grand Punta Cana - All Inclusive

Everyone (9) Couples (8) Family (10)
4 out of 5
the consistent golf cart transportation always being available was very good to get from place to place! was a big time saver to enjoy the most of our time!

Posted by on Nov 27, 2023

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Comment from Hotel Management

Nov 28, 2023 by Online Reputation

Dear. Alan J,We are glad to hear that you enjoyed your stay with us to the fullest.Online Reputation Bahia Principe Bavaro Resort

2 out of 5
To start this review I feel as though it is only fair to mention that we stayed at the hotel as they were beginning renovations, therefore some complaints may be fixed in the near future. Now to start on a positive note the hotel does have very beautiful pools and the property itself it very nice on the outside. It is also a very large property and you have access to pools from the various hotels they own. They also made it very simple to navigate the large property with it being very easy to get rides everywhere. Sadly that is all there is to say about what’s good about the hotel. To start you have to wait at least an hour to get into your room with many waiting much longer. When you finally arrive you find a very outdated room that requires renovation, within the room itself many things don’t function like the phone. Although that might seem like a simple fix it’s not since they will tell you they’ll fix it and then never appear. So have fun trying to access their room service or trying to save yourself the ride all the way to the lobby for simple problems. Moving on although I said the pools are very nice, the bars and restaurants surrounding them are not. In the case of the bars you will be on hold since they serve anyone that speaks Spanish first. As for the restaurants the food is subpar and the service is terrible. Now finally if you just want to relax in your room then good luck since the WiFi is awful and TV barely works. All of this aside I think 2 stars is fair

Posted by , from Highlands on Nov 26, 2023

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Comment from Hotel Management

Nov 28, 2023 by Online Reputation

Dear. Daniel,We greatly regret that we did not meet your expectations. We sincerely appreciate your comments as they are very important to us and show us where we need to pay special attention in order to further improve our services.Thank you for highlighting our beautiful swimming pools.We look forward to welcoming you on a future stay and in this way we can demonstrate our commitment to service and customer satisfaction, a seal of guarantee and quality of our Bahia Principe family.Online Reputation Bahia Principe Bavaro Resort

3 out of 5
Mucho calor en el lobby. Necesita mas abanicos. Necesita control de plagas. Demasiados mosquitos y cucarachas en los alrrededores. Habitaciones necesitan remodelacion. Caja fuerte no servia. Neverita del cuarto no enfriaba mucho. Aires acondicionados del comedor no servian la mayor parte del tiempo. Staff excelente. Entretenimiento ameno.

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 18, 2023 by Online Reputation

Estimado Sr. Edrick Armando,Lamentamos enormemente cualquier inconveniente que haya experimentado.Gracias por destacar nuestra excelente atención por parte de nuestro personal.Esperamos tener la oportunidad de darle la bienvenida nuevamente en cualquiera de nuestros Hoteles Bahía Príncipe en Punta Cana y demostrarle nuestro compromiso en cuanto a nuestro servicio y satisfacción de nuestros clientes.Saludos cordiales, Online Reputation Bahia Principe Bavaro Resort

1 out of 5
This isn't a "Resort", I would describe it as a NIGHTMARE. Rooms are super outdated, the furniture is plastic and or really old, rotted wicker chairs, beds do not have fitted sheets just one cover, and the beds and pillows are extremely OLD, the bathrooms have rust and calcium all over and the bathtub is yellow and brown. The bathrooms do not have washcloths or any sort of amenities i.e., shower cap etc, just empty soap dispensers. The "MINI BAR" is a small non-working fridge with 3 sodas and 2 cans of beer. The rooms don't have proper air conditioning be ready to sleep outside for a nighttime breeze. There is a burned-up ironing board in the closet should you want to stain and iron your clothing. The Pools are small, cloudy and oil slick because they inflate a slide and use shampoo as a lubricant for folks to slide down. The food is GROSS and very limited, be ready to go to sleep hungry and all drinks are served in a mini hard plastic cup (the diner ones). Privilege VIP Membership is a SCAM there is no differential.

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 6, 2023 by Online Reputation

Dear Mrs. Christina,We sincerely appreciate your comments, as they are very important to us and give us the opportunity to evaluate our performance. We sincerely regret that we were not able to achieve our main objective with you, which is to be able to achieve the maximum satisfaction of all our customers.Best regards,Online Reputation Bahia Principe Bavaro Resort

1 out of 5
There were issues almost from the beginning of our stay. The AC was barely working so the ceiling fan was the main source of cooling. The complaint was finally addressed after we approached the front desk for a second time the next day but even if someone came, the problem was not resolved. The mini refrigerator was barely keeping our drinks cold and stopped working as well as the main light in the room. We went to the front desk to get all the issues addressed. They said they would send someone and nobody came until we checked out. The buffet would be okay if we could select food that was not covered by flies. It was not sanitary. Customer service was not good.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 20, 2023 by Online Reputation

Dear Mr. Darson,We would like to mention that at Bahia Principe Hotels & Resorts our guests are the most important thing; they are the central axis that governs all our activity and towards them we direct our constant efforts every day with the sole purpose of being able to offer fully satisfactory stays. In this case, we greatly regret not having met your expectations. We hope to have the opportunity to welcome you back to Bahia Principe Hotels & Resorts.Always at your disposal, Online Reputation Bahia Principe Bavaro Resort

2 out of 5
The pools and beach was nice the excursions was great the food was ok. No activities was boring the whole trip. The drinks were weak and limited to what was available all i wanted was coconut rum with cranberry and i was told by all bars that they didn't have that. The room was blah the tv didn't work well the shower didn't work well the refrigerator didn't keep drinks cold we asked for a do not disturb hanger and never got one. Never filled the tissue box flying bugs in the room not enough outlets for charging our stuff..i wont be going back wasted $2200 very unhappy

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by Online Reputation

Estimado Huésped,Queremos expresarle nuestras más sinceras disculpas por los inconvenientes que experimentó, pero tenga por seguro que sus comentarios han sido presentados al Gerente General de nuestro Resort con quien daremos la debida atención.Saludos cordiales,Online ReputationBahia Principe Bavaro Resort

5 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

May 6, 2023 by Online Reputation

Estimado Huésped,Gracias por su puntuación, nos hubiera gustado saber más de su estancia. De igual manera le agradecemos que nos eligiera como opción de vacaciones.Un cordial saludo,Online ReputationBahia Principe Bavaro Resort

3 out of 5
I had very high expectations and was quickly disappointed when we arrived - the check in process took almost 2 hours. Very unorganized lobby area, people were cutting the lines and jumping ahead of others. There were at least 10 agents behind the counter with only 3 of them working while the rest stood around doing nothing (they could have helped organize the queues). Very limited food options and the restaurants booked almost immediately. I would say, the beach and pools were absolutely breath taking and the staff was really nice!

Posted by on Mar 3, 2023

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Comment from Hotel Management

Mar 4, 2023 by Online Reputation

Dear Mrs. Helana,Thank you very much for visiting us and highlighting our beach, pool and very friendly staff.We would like to express our regrets that the above mentioned details tarnish your vacation experience, which does not reflect our daily operation.We offer our sincere apologies and hope to be able to regain your trust once again. Always at your disposal, Online Reputation Bahia Principe Bavaro Resort

4 out of 5
Over all its beautiful place with nice beach and gorgeous garden But food is on low side im not picky but they need to level up on food services Rooms realy old and outdated, not clean, lots of dust around room

Posted by on Feb 22, 2023

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Comment from Hotel Management

Feb 23, 2023 by Online Reputation

Dear Mr. Yaroslav,We appreciate you considering us as a beautiful place. Thank you very much for visiting us and sharing your experience. Our intention is to provide you with a quality site, but we are aware that we have had failures, which we are analyzing to improve and provide better service. We look forward to welcoming you on a future stay and have the opportunity to change any negative perceptions you may have had. Best regards, Online Reputation Bahia Principe Bavaro Resort

1 out of 5

Posted by on Dec 29, 2022

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About the Bahia Principe Grand Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia Principe Grand Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Punta Cana - All Inclusive offers 756 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.

Garden Grill - This steakhouse serves dinner only. Reservations are required. Open daily.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Punta Cana Grand Bahia
  • Bahia Principe Grand Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.