Book your room at The Ritz-Carlton, San Juan

Room type

Puerto Rico family resort on Isla Verde beach

With a stay at The Ritz-Carlton, San Juan in Carolina (Isla Verde), you'll be close to Barbosa Park and Museo de Arte Contemporaneo de Puerto Rico.

This 5-star resort is within the vicinity of Jose Miguel Agrelot Coliseum and Museo de Arte de Puerto Rico.

Make yourself at home in one of the 416 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an outdoor pool, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless Internet access, supervised childcare/activities, and babysitting/childcare.

Enjoy a meal at a restaurant, or stay in and take advantage of the resort's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

At your hotel

At your hotel

The Ritz-Carlton, San Juan is 5.25 km (3.25 mi) from Museo de Arte de Puerto Rico and within 9 km (5.75 mi) of Plaza Las Américas shopping and a 24-hour casino.

An on-site spa offers hydrotherapy treatments and hair/nail care and has sauna, spa tub and steam rooms. A complimentary fitness center contains an assortment of cardio and weight machines. Personal training is available for a surcharge. There is an outdoor pool. Beach/pool sun loungers, umbrellas and towels are available and there are Beach cabanas (surcharge). Guests have access to nearby golfing and personal watercraft.

Amenities include concierge services, overnight laundry service, safe deposit boxes on property, 24-hour room service, 24-hour valet parking, and complimentary overnight shoe shine. Complimentary morning newspapers and faxes are available in the lobby. Five dining options are available on site.

The hotel offers full childcare/babysitting services (surcharges apply) upon request and there is a children's club. Two business-center computers provide high-speed wireless Internet access (surcharge) and high-speed wireless Internet access (surcharge) is also available in public areas.

  • Outdoor pool
  • Poolside bar
  • Spa tub
  • Steam room
  • Sauna
  • Full-service spa
  • Complimentary newspapers in lobby
  • Health club
  • Bar/lounge
  • Restaurant
  • Limo or Town Car service available
  • Meeting rooms
  • Business center
  • Conference space
  • Total number of rooms - 416
  • Porter/bellhop
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Express check-in
  • Number of floors - 9
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Babysitting or childcare
  • Coffee/tea in lobby
  • Casino
  • Elevator/lift
  • Tennis on site
  • Wedding services
  • Supervised childcare/activities
  • Free Wi-Fi
  • Children's club
  • Self parking (surcharge)
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Park your car

Self parking (surcharge), Valet parking (surcharge)

In your room

  • Premium bedding
  • Hypo-allergenic bedding available
  • Room service (24 hours)
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Complimentary bottled water
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • In-room childcare (surcharge)
  • Flat-panel TV
  • Pillowtop mattress
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Daily housekeeping
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free Wi-Fi
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Eat and drink

BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.

Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide tableside cooking in the European tradition. Extensive wine list.

Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.

The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Sushi bar (for dinner only). Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.

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Play

Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby
  • Scuba diving nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Aerobics on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
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Relax

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Detoxification wrap
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

The fine print for The Ritz-Carlton, San Juan

When you arrive

Check-in time starts at 4 PM

When you leave

Check-out time is 11 AM

How you can pay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • Resort fee: 18 percent of room rate
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Fitness center access
  • Internet access (may be limited)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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