City center retreat
A stay at this Santurce hotel places you steps from Puerto Rico Convention Center and within a 5-minute walk of Distrito T-Mobile. Coca-Cola Music Hall and Pan American Pier are also within half a mile (1 km).
Renovated in 2023
This smoke-free hotel features a casino, a full-service spa, and 4 restaurants. Bring the family and enjoy the children's pool and kid-friendly dining. Unwind with a drink at one of the 4 bars/lounges and enjoy freebies like WiFi in public areas and a beach shuttle.
Mar 9, 2024 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Mar 6, 2024 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Feb 19, 2024 by Guest Services Team
"We're sorry to hear about your experience and appreciate you sharing your feedback. We strive to provide exceptional service, and we'll address your concerns to ensure a better experience next time.
Feb 12, 2024 by Guest Services Team
Thank you for your feedback!
Dec 10, 2023 by Guest Services
We are delighted you enjoyed your stay we hope to host you again in the near future
Aug 29, 2023 by Gamaliel
Gracias por su retroalimentacion y por escoger al Sheraton PR Hotel y Casino! Esperamos volverle a ver en un futuro cercano!
Aug 24, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Jun 20, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
May 31, 2023 by MMatos
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Mar 13, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 41463 square feet (3852 square meters) and includes a conference center. A casino, a children's pool, and a terrace are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023. This 4-star San Juan hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2023.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Choices - This restaurant serves breakfast and dinner.
The Bay Pool Bar & Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Cafe - Onsite coffee shop. Open daily.
Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.