Featured Image Interior Entrance Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Guestroom View Gym Gym Gym Gym Fitness Studio Game Room Dining Restaurant Restaurant Food and Drink Hotel Lounge Banquet Hall Banquet Hall Reception Hall Staircase Meeting Facility Meeting Facility Meeting Facility Meeting Facility Business Center Business Center Outdoor Dining Exterior Aerial View Aerial View Aerial View Aerial View City View
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Room type

Traditional Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Room, Accessible

Max Occupancy: 4 guests (up to 3 children)

DELUXE BAY KING

Max Occupancy: 2 guests (up to 1 child)

Junior Suite

Max Occupancy: 3 guests (up to 2 children)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelWaterfront resort across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

With a stay at Sheraton Old San Juan Hotel & Casino, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan.

This 4-star resort is close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina.

Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a health club and an outdoor pool. Additional features include complimentary wireless Internet access, babysitting/childcare, and a hair salon.

Satisfy your appetite at the resort's restaurant, which serves breakfast and brunch, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This resort has 8073 square feet (750 square meters) of space consisting of a conference center and conference space. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel & Casino is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort's 10,000-square-foot casino offers Caribbean stud poker, blackjack, craps, roulette, and slot machines. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. A fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Outdoor pool
  • Spa tub
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Health club
  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Conference space
  • Total number of rooms - 240
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Number of floors - 9
  • Babysitting or childcare
  • Hair salon
  • ATM/banking
  • Dry cleaning/laundry service
  • Elevator/lift
  • Valet parking (surcharge)
  • Wedding services
  • Smoke-free property
  • Casino
  • Computer station
  • Tours/ticket assistance
  • Free WiFi
  • Luggage storage
  • Conference space size (meters) - 750
  • Number of meeting rooms - 10
  • Conference space size (feet) - 8073
  • Conference center
  • Self parking (surcharge)
  • Television in lobby
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Babysitting or childcare
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Room service (limited hours)
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Phone
  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)
  • Daily housekeeping
  • Designer toiletries
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room massage available
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired high-speed Internet
  • Down comforter
  • Pillowtop mattress
  • LCD TV
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Where to Eat

Palio - This authentic Tuscan chophouse offers local selections and stunning views of San Juan Bay from the resort's second floor. Breakfast, brunch, and happy hour are also available. Closed Mondays.

Chicago Burger Company - Guests can build their own burgers at this indoor-outdoor restaurant on the scenic San Juan Bay. Menu includes certified Angus beef, salmon, and vegetarian options for lunch, dinner, and appetizers. Guests can also graba a drink at happy hour.

Sheraton Old San Juan Hotel & Casino serves a full breakfast from 6:30 to 11 AM each morning.

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Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and fitness equipment for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Self parking fee: USD 21.40 per night
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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