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 San Juan •1 Room
 San Juan • 1 Room
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San Juan Airport Hotel

3-star property
LMM International Airport, Carolina, 1-855-201-7819
4.2 out of 5
Very good!
See all 113 travelocity Reviews

"Great to stay if you are leaving early " More

By a verified traveler on Fri 12 Apr 2024

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Hotel Description

3-star family-friendly hotel near Isla Verde Beach, connected to the airport

Heart of Carolina

Your stay at this Isla Verde hotel places you within 9 miles (15 km) of Condado Beach and Puerto Rico Convention Center. Also within 9 miles (15 km) are Pier 1 and Castillo de San Cristobal.

Renovated in 2019

This smoke-free hotel features 2 spa tubs, a 24-hour gym, and a restaurant. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with volleyball. Unwind with a drink at one of the 10 beach bars and enjoy free perks like full breakfast and WiFi in public areas.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$207* Per night/room Apr 22 - Apr 23

Double Room, 2 Queen Beds- Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

San Juan Airport Hotel ratings based on 113 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Juan Airport Hotel

Everyone (69) Couples (20) Family (15)
5 out of 5
Great to stay if you are leaving early

Posted by on Apr 12, 2024

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Comment from Hotel Management

Apr 13, 2024 by Angel Sanjurjo

Thank you for your review! We're glad our location was convenient for your needs.

1 out of 5
As the plane arrived later than expexted, it was dark and rainy and after driving around for over 2 hours trying to locate it, we found the embassy suites and checked in therer. By far the worst experience I have ever had trying to locate a hotel. I will be contacting my financial ins titution to perform a charge b ack for the room.

Posted by on Mar 26, 2024

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Comment from Hotel Management

Mar 27, 2024 by AJ

Thank you for choosing our hotel for your stay. We apologize for the inconvenience in finding our hotel, we are located in terminal B on the second floor. We hope you are able to visit us again, so that we are able to rewrite this experience.

4 out of 5

Posted by on Mar 16, 2024

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Comment from Hotel Management

Apr 5, 2024 by Angel Sanjurjo

Thank you for your feedback!

5 out of 5
This was a blessing flight was cancelled and we had no hotel. Was easy to get to airport next day. And late check out.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 13, 2024 by Angel Sanjurjo

We're pleased to have been able to accommodate you during your unexpected flight cancellation. Thank you for choosing us and for sharing your positive experience.Best regards!

4 out of 5
The HVAC in the room was would not warm up so we had to shut it off.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 13, 2024 by Angel Sanjurjo

Thank you for bringing this to our attention. We apologize for the inconvenience with the HVAC in your room. We'll address this issue promptly to ensure a comfortable stay for our guests.Best regards

5 out of 5
The room was perfect for what we needed which was quick, convenient and a good breakfast which was included.

Posted by on Mar 8, 2024

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Comment from Hotel Management

Mar 9, 2024 by Angel Sanjurjo

We're delighted to hear that our accommodations and breakfast met your needs perfectly. Thank you for your positive review!

5 out of 5

Posted by , from Cambridge on Feb 27, 2024

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Comment from Hotel Management

Mar 20, 2024 by Angel Sanjurjo

Thank you for your feedback!

4 out of 5

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 26, 2024 by Angel Sanjurjo

Thank you for your feedback!

5 out of 5
It’s an airport what’s to like??

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 19, 2024 by Angel Sanjurjo

Thank you for your feedback!

4 out of 5
Selected this hotel for the convenience of being walking distance from the airport. But with the convenience comes the “sacrifice” of not having other amenities that hotels usually have like a pool, continental breakfast, etc. Our room was small but adequate. There was no refrigerator, only the basics. No extra blankets in the room so we had to turn down the AC. The water pressure in the shower was excellent. The food in the restaurant though it was good, was priced too high, in my opinion.

Posted by , from ROUND ROCK on Feb 14, 2024

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Comment from Hotel Management

Feb 14, 2024 by Angel Sanjurjo

Thank you for your feedback! We appreciate your choice based on proximity. We regret any inconvenience regarding amenities. We'll review your comments to enhance our offerings. Delighted you enjoyed the excellent shower pressure. Your input on restaurant pricing is noted. We hope to welcome you again with an improved experience.

About the San Juan Airport Hotel

Location LMM International Airport, Carolina, 00937

Property Features

San Juan Airport Hotel offers its guests 2 spa tubs and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly San Juan Airport Hotel. For a fee, parking is available. A complete renovation of San Juan Airport Hotel was completed in September 2019. This 3-star Carolina hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • 10 bars on the beach
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2004
  • Full breakfast (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

San Juan Airport Hotel offers 125 accommodations with laptop-compatible safes and coffee/tea makers. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2019.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 5:00 AM to 9:00 AM.

Campo Verde Latin Cuisine - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located inside Luis Munoz Marin International Airport.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 80 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 28.00 per day
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Juan Airport Hotel
  • San Juan Airport Hotel Hotel
  • San Juan Airport Hotel Carolina
  • San Juan Airport Hotel Hotel Carolina

You should know

  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.