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4.3 out of 5

"This was an nice room for a great price and great location clean rooms and size considering the age being a part of Old San Juan history would definit ... " More

By a verified traveler on Mon 25 Mar 2024

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Hotel Description

3-star hotel near Port of San Juan

Old San Juan stay

With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Calle Fortaleza and Plaza de Armas are also within half a mile (1 km).

Property Amenities

Free WiFi in public areas, a snack bar/deli, and express check-out are available at this hotel. A business center, dry cleaning, and luggage storage are also on offer.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$151* Per night/room May 7 - May 8

Standard Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

S.J. Suites Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for S.J. Suites Hotel

Everyone (5) Couples (2)
5 out of 5
This was an nice room for a great price and great location clean rooms and size considering the age being a part of Old San Juan history would definitely stay here again

Posted by on Mar 25, 2024

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5 out of 5
This is an older property that has been updated. Very close to the cruise port.

Posted by , from Jackson on Mar 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by Team S.J. Suites Hotel

Tim,We're glad your stay was excelent with us.Always a pleasure to serve our guests.Thank you'

4 out of 5

Posted by , from Northville on Feb 19, 2023

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Comment from Hotel Management

Apr 8, 2023 by Team S.J. Suites Hotel

Thank you for your posite feedback. hope to serve you soon again.

4 out of 5

Posted by on Jan 7, 2023

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Comment from Hotel Management

Apr 8, 2023 by Team S.J. Suites Hotel

We are glad your stay with us was apositive one. Hope to see you back .

5 out of 5

Posted by on Nov 15, 2022

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Comment from Hotel Management

Apr 8, 2023 by Team S.J. Suites Hotel

Thank you for your positive review. Hope to see you back in Old San Juan soon.

1 out of 5
No elevator. Lobby on 2nd floor and staff did not assist with suitcases to room on 3rd floor. Air conditioning did not work - rooms were warm even though air conditioning on. Room smelled moldy/musty and carpet was dirty.

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 15, 2022 by Enrique Zapata

Thank you for the comments ,we are working hard to make guest happy. Would be nice to hear while you are staying with us to solve the situation at the moment.

5 out of 5

Posted by on Jan 16, 2022

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5 out of 5
Excelente , cerca de todo el personal muy amable , el cuarto nesesita una alfombra nueva , la Sra Karen en el front desk muy amable , gracias Karen !

Posted by on May 17, 2023

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Comment from Hotel Management

May 18, 2023 by Team S.J. Suites Hotel

Nos alegra que su estadia haya sido de su agrado. Esperamos recibirla pronto.Gracias .

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and coworking spaces. S.J. Suites Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. This 3-star San Juan hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

S.J. Suites Hotel offers 27 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Fishing nearby
  • Rafting nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Surf lessons - nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 1:00 AM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 1:00 AM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 1:00 AM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Hotel S.J.
  • S.J. Hotel
  • S.J. Suites
  • S.J. Suites Hotel
  • S.J. Suites Hotel San Juan
  • S.J. Suites San Juan
  • S.J. Suites Hotel Hotel
  • S.J. Suites Hotel San Juan
  • S.J. Suites Hotel Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.