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4.4 out of 5

"Monique was friendly and helpful " More

By a verified traveler on Mon 16 Oct 2023

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Hotel Description

3.5-star hotel near Brown University

Downtown Providence stay

At this Downtown Providence hotel, you'll be well placed to visit Rhode Island Convention Center and Amica Mutual Pavilion, both within a 5-minute walk. Providence Place Mall and Providence City Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Mar 31 - Apr 1

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Providence Downtown ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Providence Downtown

Everyone (17) Couples (2) Family (7)
5 out of 5
Monique was friendly and helpful

Posted by , from WATSONVILLE on Oct 16, 2023

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Comment from Hotel Management

Oct 16, 2023 by Sue

Dear Caroline, Thank you for staying with us and for recognizing Monique. We think she's pretty great, too.

5 out of 5
Stayed there for the Water Fire event 8/19. Location was excellent, directly across from the canal. Now for the bad- Our room (137) was on the same side as the canal and boulevard. The music from the Water Fire, along with the traffic and noise from cars with ridiculously loud mufflers/exhausts were unbearable. What is it with young men in Providence and those annoying exhaust systems???? If you stay here, request a room on the highest floor on the Kennedy Plaza side to avoid the sound of traffic!

Posted by , from Mattapan on Aug 20, 2023

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Comment from Hotel Management

Aug 21, 2023 by Sue

Hi Brian,Thanks for staying with us and for your review-we appreciate that you took the time and I hope you enjoyed Waterfire. So sorry about the muffler/exhaust noise. We wonder the same thing.

3 out of 5
Very convenient to downtown Providence. Room had an unpleasant odor, but you could open windows and we did to freshen up air which helped. You are charged extra for parking on site in a garage. The evening staff on 9/24 was not very welcoming upon arrival. The first thing she said to me was show me your ID. No - thank you for being a Marriott Bonvoy member, no water, no pleasantries. Hilton is doing a much better job these days of courtesy and always providing water and a friendly greeting upon arrival. The check out staff was much more pleasant and helpful on 9/25. You can do better, Marriott team!

Posted by on Sep 26, 2022

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Comment from Hotel Management

Oct 3, 2022 by Sue

Hi Lauren,Thank you for staying with us and for taking the time to leave a review. I'm sorry that we had a service issue during your check-in-that is certainly not the kind of experience we strive for and I will share your review with our staff so that we can improve

5 out of 5
Great staff (Especially loved the kind and caring Starbucks breakfast bar staff!!!) Big clean light spacious rooms with comfortable Queen beds and bedding

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 1, 2022 by Sue

Hi Jennifer, Thanks so much for complimenting our Bistro team-I will share your review with them and I know they'll appreciate the shout out. I'm so happy you enjoyed your stay with us and hope you'll be back soon

5 out of 5
Amtrak station a couple of blocks away. Waterfire show within a block. Public park with beer garden, public transportation, indoor mall with food court, Flemming's steak house and other restaurants within a block

Posted by , from Lisbon Falls on Jun 30, 2022

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Comment from Hotel Management

Jun 30, 2022 by Sue

Hi Philip, It sounds like you had a great time during your stay in Providence! Thanks for staying with us and for taking the time to leave a great review-we really appreciate it! See you next time!

5 out of 5

Posted by on Jan 17, 2022

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5 out of 5

Posted by , from Lisbon Falls on Nov 15, 2021

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5 out of 5

Posted by on Aug 6, 2021

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3 out of 5
Elevator has been out for quite some time. Parking was tight and to be honest they should just advertise and use the parking garage. It was so much more convenient. Room had a funny smell and someone was smoking in a room near ours. Just makes it stink. Staff was very friendly and helpful. Facilities seemed to be old and needs an update.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 21, 2021 by Manager

Thank you for your review. Safety matters and we the elevator was being serviced. Unfortunately, they did not have the parts and we could not risk anyone's safety using the elevator. thank you for staying with us.

5 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 25, 2021 by Manager

Thank you for your kind review. We hope to see you again soon.

About the Courtyard by Marriott Providence Downtown

Location 32 Exchange Ter, Providence, RI 02903

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Providence Downtown. Parking is available for a fee. This 3.5-star Providence hotel is smoke free.

  • 219 guestrooms or units
  • 7 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Providence Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Providence Downtown offers 219 accommodations with complimentary newspapers and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Courtyard by Marriott Providence Downtown has a restaurant serving breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6ā€“15 for adults, and USD 2ā€“13 for children
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Providence Downtown
  • Courtyard Marriott Providence Downtown
  • Courtyard Providence Downtown
  • Marriott Courtyard Providence Downtown
  • Providence Downtown Marriott
  • Courtyard Marriott Providence Downtown Hotel
  • Providence Courtyard
  • Courtyard by Marriott Providence Downtown Hotel
  • Courtyard by Marriott Providence Downtown Providence
  • Courtyard by Marriott Providence Downtown Hotel Providence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.