Top Secret Hotels and the Travelocity Service Guarantee
What’s Covered:
If any of the following happens to you, we’ll work with our partners to make these situations right, right away:
If any of the following happens to you, we’ll work with our partners to make these situations right, right away:
- Your hotel is overbooked
- Your hotel has lost your reservation
- Your hotel’s amenities are not as promised
- Your trip is threatened by a hurricane
What’s Not Covered:
Because all Top Secret Hotel bookings are final, the following are not covered by the Travelocity Guarantee in regards to Top Secret Hotels:
- Changes or cancellations to your hotel reservation