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Playa Mujeres

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Villa del Palmar Cancun Beach Resort & Spa - Playa Mujeres Hotels
Rating: 4.0 Stars

Villa del Palmar Cancun Beach Resort & Spa

Carretera Punta Sam Km. 5.2, Playa Mujeres - Map
"Family Vacation"
Well we started off on the wrong foot with our check in. My reservation was fine. My sister's reservation was mixed up completely it took two days for them to fix it and several walks up and down to the front desk to try to get this issue resolved. Next was the service in the Palmita Deli.The first two days services was amazing. On the third day when we need it to be on point it went bad. The cook had an attitude and rolled his eyes anytime we asked a question about our food. I get people have bad days but his attitude sucked. It took over an hour to get the items we ordered because they lost our order and keep serving the employees who walked in after us. The weird thing is that we stood in line the whole time as we where told to, waiting for our meals. It was so bad we had to go and speak to the manager Ithamar Medina as our tour bus had arrived and our food had not. She was amazing. Handled our complaints with great compassion. She went as far as reimbursing us for the food we did not receive. From that point forward anytime she saw us in the hotel she stopped to chat and check in on us. She is great at her job. The other restaurants on the property are simply amazing. You've got to try La Casona Restaurant for breakfast and make sure to try the omelet bar with Raphael he is amazing and extremely friendly. Ask to sit at Sergio's table he is really attentive to his tables and he provides service with a smile and a few jokes. We had a great time at this location.
Traveller from California
This all-inclusive beachfront resort is a 30-minute drive from the airport and only 15 minutes from downtown CancĂșn. Guests …More
Villa del Palmar Luxury Residences - Playa Mujeres Hotels
Rating: 4.5 Stars

Villa del Palmar Luxury Residences

Carretera a Punta Sam Km. 5.2, Playa Mujeres - Map
5.0 out of 5 (1 reviews)
Located in Playa Mujeres, this beachfront condominium resort is next to a golf course and within 3 mi (5 km) of Playa del …More

Search from 2 Independent Hotels Near Playa Mujeres, Cancun

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