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Hotel Description

3.5-star adults-only hotel near Quinta Avenida

City center stay

Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within half a mile (1 km).

Free breakfast

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. Enjoy the outdoor pool and free full breakfast each morning.

Deluxe King Room

Bed Count room.options.bedSize. Maximum Occupancy 4 Max
$68* Per night/room Mar 20 - Mar 21

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Thematic Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

La Reina Roja Hotel Boutique ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for La Reina Roja Hotel Boutique

2 out of 5

Hip, stylish and clean with good employees

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy, mosquito problem
Overall my stay was fine, I will break it down to good and bad for easy reading: The Good, Hip and stylish. The whole hotel is decorated in reds and deep wood finishes. It looks really cool. They play DJ dance remixes throughout the public spaces during the day. At night they have live dj's playing the "lobby/bar" area. The main floor of the property is sprinkled with comfortable couches and beds. The staff is very friendly and accommodating. Most guests get the free breakfast which is fine for the money. Don't expect much, but it is fine. I had a jr. suite which was of good size. The bed was comfortable. The bathroom was a bit small, but ok. The best part of the room was the bath amenities of organic soaps and shampoos made with bee honey. Smelled great. And the mini bar filled with waters, juices, and lots of Red Bull (all free). Nice sized flat screen TV, but only 4 english speaking channels, but its Mexico and the networks are for the locals. Free wifi throughout the property was nice. Good views from the rooftop pool area. The bad: None of the red lights in my room worked and the maintenance guy could not fix them. No big deal as I probably would not have used them, but they should work. The pool on the roof which looks like a lap pool is actually only a foot deep for 3/4 and then only about 3 feet deep at the far 1/4 deep end. Bar on the roof only open when they have parties going on, but you can get drinks from the lobby bar and bring them to the roof yourself. On the weekends they have a rooftop party which is cool, but the music plays until 3am and the bass reverberates through the walls into your room. So unless you are up on the roof it can be hard to sleep. On the main floor the floor itself is actually elevated above a water feature that flows underneath and into small pools and fountains. Sounds great right? Well it wasn't working and was mostly drained and has become a mosquito breeding ground. I killed four mosquitos one evening as I sat and drank a beer and three more at breakfast. I have a ton of bites on my legs and arms. I did not see or swat a mosquito anywhere else in Playa del Carmen. General: The location is good, a few blocks from the beach. If you go to the beach go to Mamitas beach club. For a small fee you get a towel, lounge chair and umbrella. They have good food and service for all your needs with very clean bathrooms and a pool. The hotel is right off 5th avenue, the main tourist street with most restaurants and nightclubs. There are better hip hotels to choose from so if this hotel interests you please compare to Deseo, In Fashion, and Mosquito Blue. All are within the same area but are a bit nicer. Overall it was a good stay for the deal I got, but I could have picked better

Posted by , from Las Vegas, NV, USA on Dec 30, 2011

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Property Features

La Reina Roja Hotel Boutique offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly La Reina Roja Hotel Boutique. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

La Reina Roja Hotel Boutique offers 63 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 11:00 AM.

La Bien Querida - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

La Reina Roja Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at La Reina Roja Hotel Boutique

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 0
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 0
  • Resort fee: USD 14.99 per person, per night

The resort fee includes:

  • Additional inclusions
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 10 per day
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reina Roja
  • Reina Roja Hotel
  • Reina Roja Hotel Playa del Carmen
  • Reina Roja Playa del Carmen
  • Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.